Job Information
UNIVERSITY OF TEXAS AT AUSTIN Senior Administrative Associate in Austin, Texas
Conduct various activities in the Office of the Registrar, including but not limited to assisting students, faculty and staff in person, by phone or via email regarding academic records, University policies and administrative processes. Provide general consultative support at Texas One Stop.Process requests related to academic records, transcripts, course information and other Registrar-managed data. Enter, update and verify the accuracy of records in University systems. Maintain and organize documents, write and edit office correspondence and compile information for reporting purposes.Research and retrieve data to respond to inquiries and requests from the University community or external entities. Troubleshoot customer inquiries, issues and complaints, providing timely and accurate resolutions.Coordinate the exchange of information with academic and administrative offices consistent with institutional policy, state law and federal regulations. Communicate information and data to students, faculty, staff and reporting entities.Represent the office as a departmental liaison. Serve as lead for one or more functional tasks or projects within the unit.Actively participate in meetings, trainings and presentations. Analyze, interpret and present data or process updates. Participate in and provide support to office and cross-campus project teams.