Job Information
UNIVERSITY OF TEXAS AT AUSTIN Parking Services Supervisor in Austin, Texas
Proficient in all enforcement equipment and software programs. Enforcement supervisor should be able to competently use all enforcement equipment and software programs. These include but not limited to Flex, EMS, NuPark, T2, UT Parking Portal, tablet, and LPR vehicles. Proficient in all enforcement procedures and protocols. Proficient in all PTS Parking Rules and Regulations.Create and maintain a high-morale/high-performing working environment. Employ positive reinforcement strategies. Create incentive programs. Practice supportive accountability. Effectively mentor and coach employees so that they are performing at a high level.Organize collection of performance metrics for easy accessibility. Timely entries of all PEO performance metrics. Ensure timely documentation/notes in PEOs box folder of anything related to job performance. Foster and maintain transparency in the evaluation process. Ensure PEOs know what is expected of them. Ensure PEOs know how their performance will be assessed. Create path for success.Ability to resolve personnel issues. Effectively utilizes conflict resolution techniques. Employs methods of understanding to get to the bottom of the issue at hand. Formulates solutions that are reasonably fair and just.Leading by example by writing citations and setting the standard. Allocate time in the field with staff (shadowing, checking enforced areas for thoroughness and accuracy).Consistently keeps management informed in a timely manner of any issues that arise, whether they are operational, or personnel based. Proper use of the chain-of-command. Communicate with staff and management with respect and consideration. Disseminate accurate information to staff and management in a clear manner.Holiday, occasional overtime or comp time required as necessary. Must work minimum of one home football game every year in addition to every other Thanksgiving week home football game.