Job Information
UNIVERSITY OF TEXAS AT AUSTIN Lead Kitchen Expeditor in Austin, Texas
Serve as the central communication point between the kitchen production team, catering leadership, and delivery staff. Review banquet event orders (BEOs) and ensure all parties are aligned on food order specifications, timing, and special client instructions. Relay real-time updates regarding production progress, timeline changes, or event adjustments. Conduct final checks on all outgoing orders to confirm accuracy, completeness, and presentation quality.Synchronize preparation and packing of food with scheduled delivery or pickup times. Ensure hot and cold items are handled appropriately to maintain ideal serving conditions. Organize orders systematically based on event schedules or delivery routes to optimize efficiency. Utilize checklists or tracking tools to streamline dispatch and prevent delays. Immediately communicate any order discrepancies, production delays, or last-minute client requests to the appropriate team members. Collaborate with management and staff to adjust plans as needed to maintain service excellence.Record all daily catering orders in an Excel spreadsheet, including event details, menu items, quantities, and service charges. Maintain accurate and organized records to support timely monthly invoicing. Review data entries regularly to ensure accuracy and completeness.Serve as the primary contact for student beyond the plate program menu ordering requests. Receive and review student menu orders for accuracy and completeness. Enter all student orders into the catering management system, ensuring correct details for menu items, quantities, pickup times, and special instructions. Communicate order details promptly to chefs and unit management for production planning and scheduling. Confirm and share pickup information with both the kitchen and the student client to ensure smooth order fulfillment. Monitor order status to proactively address any questions, changes, or issues.Keep all expediting and staging areas sanitary, organized, and free of clutter. Clean surfaces regularly and maintain clear pathways for efficient operations. Monitor inventory of packaging materials, utensils, and labels. Notify management of low stock and assist with restocking as needed.Adhere to University policies regarding time and attendance, training, and compliance. Complete and maintain required food safety training, including Texas Food Handler Safety. Other duties as assigned.