Job Information
UNIVERSITY OF TEXAS AT AUSTIN Lead Food Service Worker in Austin, Texas
Assist in leading dining staff by providing direction during meal service and ensuring assigned tasks are completed efficiently. Train new and existing staff on proper food handling, safety procedures, customer service expectations, and station setup. Manage daily area work assignments ensuring smooth workflow. Communicate professionally and effectively with staff, supervisors, and/or customers throughout shift. Maintain current knowledge of all areas of responsibility. Provide support throughout the dining units as needed.Assist in preparing, cooking, and serving a variety of meals in a high-volume, fast-paced environment. Serve high-quality food products which may include performing short-order, made-to-order cooking, and customized drinks using commercial production and kitchen equipment. Read, follow, and execute recipes based on culinary standards. Maintain concise menu and product knowledge and ensure customer satisfaction with drink/food quality. Set up, stock, clean, and replenish the serving area before/during service. Break down and clean all serving areas, workstations, and equipment after service. Restock shelves, beverage stations, and convenience store merchandise as needed. Ensure detailed cleaning tasks are completed throughout the shift. Track inventory levels, assist with ordering supplies, and minimize food waste.Provide excellent customer service to internal and external customers by greeting and assisting customers, ensuring a professional and enthusiastic demeanor. Operate the point-of-sale (POS) system, process meal plan, cash, and credit card transactions accurately.Monitor food presentation and quality, maintaining portion control and attractive display standards. Ensure compliance with food safety and sanitation guidelines. Store food in designated areas following wrapping, dating, and rotation procedures. Maintain temperature logs throughout shift and ensures food is cooked and maintains appropriate temperature throughout service. Avoid cross-contamination and actively monitor food levels and quality. Follow work safety guidelines and utilize proper PPE as needed.Maintain cleanliness and organization of kitchen, service areas, and dining spaces. Maintain and replenish service supplies, including condiments and napkins. Assist in maintaining cleanliness and sanitation in all areas, including dining rooms, kitchens, dish areas, and bathrooms. Tasks include but not limited to sweeping, mopping, cleaning surfaces, walls, and windows. Report emergencies and equipment issues.Adhere to University policies regarding time and attendance, training, and compliance. Complete and maintain required food safety training, including Texas Food Handler Safety. Adhere to UHD cash handling guidelines. Complete paperwork related to cashier operation, including transfer of funds reports, closing reports, cash reconciliation sheets, and deposit envelopes. Other duties as assigned.