Job Information
UNIVERSITY OF TEXAS AT AUSTIN Financial Aid Counselor III - TLS/Terry - Office of Scholarships and Financial Aid in Austin, Texas
Monitors financial aid files for scholarship students by reviewing student eligibility and verification issues, awarding financial aid, and resolving financial aid disbursement issues. Monitor and verify applicant eligibility. Reviews continuing students eligibility for scholarship renewal. Assist students during orientation and registration as needed. Research process and procedural problems and recommend solutions to remove barriers. Proactively identify students affected by financial aid barriers through data review and analysis. Communicate with students regarding their scholarship, financial aid, and other applicable information.Maintain policies and procedures manuals for programs and how they interact with other aid. Prepare and maintain forms, reports, and files. Maintains up-to-date knowledge on laws, regulations, and policies governing programs administered by OSFA and other campus partners. Ensures relevant parties are informed of regulations. Coordinates with scholarship foundations, the Texas Higher Education Coordinating Board, and other UT offices to ensure scholarship funds are compliant with source requirements. Interact with other University departments, state and federal agencies, and industry partners.Assist OSFA with financial aid and scholarship processing, including monitoring output, verifying applicant eligibility, and resolving eligibility issues. Review and resolve financial aid and scholarship files. Award state, university, and federal financial aid funds to students.Other duties as assigned.