Job Information
UNIVERSITY OF TEXAS AT AUSTIN Executive Director for Technology Services, Texas Law in AUSTIN, Texas
Executive LeadershipLead the Law School's Technology Services staff to create and maintain a modern, service-oriented, professional, cost-effective, and efficient IT service model capable of addressing the various needs of a world-class professional school and its constituents. Assess customer needs and ensure that IT processes and systems integrate effectively with other systems at the University to meet these needs. Stay current on technology advancements, emerging standards and regulations, and industry trends relevant to the Law School's ongoing success. Maintain an awareness of major IT initiatives across legal education, incorporating them whenever they may advance the schools mission.Operational OversightOversee all aspects of IT support for the Law School, including School-specific solutions in areas such as academic technology; administrative and student systems; e-learning, e-commerce, and communications; and storage and data-center infrastructure; while leveraging systems and infrastructure operated by the University's central IT organization. Oversee the lifecycle of all Law School technology including the purchase, management, and replacement of; and training on; School-owned hardware and software used by faculty, staff, and students. Provide training and support on university-owned hardware, software, and systems (such as VOIP Phone Services, Canvas, and Panopto). Track and provide inventory data as a part of the Universitys annual inventory process. Play an active role in the onboarding of new faculty and staff including purchasing and launching new equipment, providing training and ongoing support, and managing and troubleshooting access to Law School and university systems.Strategic Project Management and ExecutionWork collaboratively with faculty and staff leadership across the school and with IT and business peers across the University to pursue school-specific objectives while also ensuring that the school remains aligned with university policy and objectives. Ensure appropriate long-range planning for, and address tactical issues of, implementation, service, and support. Communicate proactively within and beyond the school to seek out and identify new opportunities to develop value-added business products and services. Interact with School and University leadership to support the attainment of key outcomes in a manner which promotes teamwork, credibility, and trust. Provide direction and assistance in the development and execution of long-term technology plans that address faculty, student, staff, alumni, and accreditation expectations. Report clearly and regularly to stakeholders on progress towards objectives. Collaborate, coordinate and develop partnerships with other IT organizations across the University. Participate in various formal and informal groups that gather the IT leaders from UT central administration and the schools and colleges that comprise the University.SupervisionLead and supervise the Technology Services staff, currently encompassing computer, media, web, and database services. Provide leadership for the staff by developing a highly regarded technology-services organization that sustains a culture of teamwork, respect, collective pride, and individual professional and personal development. Foster a working environment which encourages innovation, collaboration, transparency, and accountability.Other related responsibilities and functions as assigned.