Job Information
UNIVERSITY OF TEXAS AT AUSTIN Dining Supervisor in Austin, Texas
Oversee day-to-day dining room and service floor operations to ensure timely, clean, and high-quality service. Serve as the shift lead during assigned service periodsmonitoring food flow, managing line setup, and resolving service-related issues in real time. Help conduct weekly inventory counts and monitor stock levels to ensure essential items are available for service. Ensure all staff follow local, state, and UHD safety and sanitation policies. Reinforce best practices in food handling and cleanliness.Supervise full-time, part-time, and student staff working during assigned shifts. Foster a respectful and collaborative team culture focused on safety, service, and accountability. Deliver hands-on coaching and real-time feedback to support staff performance. Participate and support recruitment efforts for dining staff in collaboration with UHD HR. Assist with onboarding and training new team members, monitor daily attendance, and help ensure staff are prepared for each shift. Conduct performance reviews, track training progress, and support staff development. Set clear expectations for conduct, service, and safety, and model the standards expected from all team members. Address performance concerns promptly and professionally, issuing corrective actions when necessary in alignment with UHD HR policies.Champion a customer-first approach by ensuring staff deliver friendly and efficient service. Be present and engaged on the floor during service periods to interact with guests, resolve concerns, and support a welcoming dining environment. Communicate guest feedback to management and assist in implementing service improvements. Support themed events and special meal promotions to enhance the student dining experience.Support clear and consistent communication across shifts by documenting shift updates, issues, and key action items. Share information with team members and managers to maintain alignment across service periods. Represent UHD values through respectful communication and teamwork with staff, students, and guests. Other duties as assigned.