Job Information
A List Staffing Branch Service Manager - Rockdale in Austin, Texas
Key Responsibilities Oversee all branch operations, including client transactions, account services, digital banking support, fraud resolution, merchant services, cash controls, and safe deposit administration Ensure compliance with policies, procedures, and internal controls Supervise branch opening/closing, cash balancing, vault management, and security protocols Review operational reports and address issues proactively Manage third-party vendors supporting branch operations Partner with senior leadership to grow client relationships and improve branch profitability
Team Leadership Recruit, coach, and develop branch staff Conduct performance evaluations and provide ongoing feedback Promote a collaborative, client-focused culture Anticipate staffing needs and support employee training initiatives
Community Engagement Represent the branch in community activities Support local outreach efforts to enhance visibility and business growth