Job Information
UNIVERSITY OF TEXAS AT AUSTIN Audio Visual Systems Support Technician, Texas McCombs in Austin, Texas
Assist faculty and other users with the operation of classroom technology. Troubleshoot and identify any technical issues. Respond to any trouble calls from classrooms and conference spaces.Learn the conceptual design of the AV system in all classrooms and conference rooms, be aware of reset procedures in case of an issue, perform on the spot troubleshooting and if not fixable, create a support ticket for tech staff.May assist with annual inventory, maintaining and replacing installed AV equipment, assist in troubleshooting, assist install team when schedule permits with AV installations including running cables, hanging projectors and wall monitors.On occasion, may be involved with video production assignmentsPrepare classroom equipment checkouts for faculty, staff and students.Provide support for day and occasional evening/weekend events and classes as needed. Set up equipment, place stage furniture, tape cables, and check system functionality. Assist production staff if needed, assist presenters, and instruct event staff with operations if needed.Set up classrooms and/or conference rooms for lecture or remote video conference sessions and assist faculty or staff with connectivity issues. Assist with scheduling lecture capture recordings.