Job Information
UNIVERSITY OF TEXAS AT AUSTIN Application Analyst � Epic Prelude/Cadence in Austin, Texas
Application Implementation and Support Analyzes clinical, business, and technical processes to develop system solutions. Manages system upgrades and projects. Provides technical and application assistance to clients and IT staff.Workflow Analysis and Optimization Conducts workflow analysis to identify areas for improvement. Designs and implements application solutions to meet department needs. Collaborates with departments to prioritize development initiatives.System Maintenance and Troubleshooting Maintains and supports installed application software. Performs debugging, testing, and installation of software modules. Ensures system changes follow established change management procedures.Documentation and Training Creates and maintains documentation for all assigned applications. Develops, plans, and executes testing for supported applications. Works with IT educators to update training plans and documentation.Customer and Vendor Liaison Serves as a liaison between the IT Department, vendors, and clients. Participates in system support during daily operations and implementations. Provides project management support as required.Marginal or Periodic FunctionsMentorship and Supervision Serves as a mentor to junior analysts and supervises work efforts as directed by the manager.On-Call Support Participates in an on-call rotation schedule, providing 24/7 client support as necessary.Travel Occasional travel to other offices for user needs, training classes, implementations, and conferences.Knowledge, Skills, and AbilitiesTechnical ExpertiseAnalyzes and modifies software applications.Debugs complex issues, designs robust solutions, and ensures system integrity.Project ManagementManages system upgrades and large projects.Develops timelines, coordinates resources, and meets deadlines.Workflow AnalysisConducts workflow analysis and recommends solutions.Identifies inefficiencies, collaborates with stakeholders, and implements improvements.CommunicationServes as a liaison between IT, vendors, and clients.Facilitates meetings, provides clear updates, and resolves conflicts.DocumentationCreates and maintains comprehensive documentation.Writes clear instructions, updates manuals, and ensures accessibility.