Job Information
MacKenzie-Childs, LLC Visual Merchandising Operations Coordinator in AURORA, New York
Description Position Summary:At MacKenzie-Childs, we celebrate our fabulous and functional products with creative visual experiences, and we're looking for a full-time operations coordinator to join our Visual Merchandising team. The Visual Merchandising Operations Coordinator is a key support role within the Visual Merchandising department, responsible for managing administrative tasks, coordinating operational processes, and ensuring seamless execution of merchandising initiatives. This position will play a crucial role in maintaining efficiency, improving cross-departmental collaboration, and supporting the timely execution of visual merchandising projects across all retail and wholesale locations.Essential Job Duties and Responsibilities: (Additional duties may be assigned)Operational & Administrative Support- Manage calendars, schedules, and timelines for visual merchandising projects and installations.- Track and organize project deliverables, budgets, and approvals to ensure deadlines are met.- Maintain and update department reports, and project documentation.- Assist in processing purchase orders, invoices, and vendor payments.Project Coordination & Execution- Act as the liaison between the Visual Merchandising team and other departments (Marketing, Store Operations, Wholesale) to ensure alignment and smooth execution of merchandising strategies.- Support the rollout of seasonal displays, store floor sets, and visual merchandising refreshes by coordinating logistics and materials.- Oversee the distribution of visual merchandising assets, including printed materials, props, and signage, ensuring they reach the right locations on time.Process & Workflow Optimization- Identify opportunities to improve efficiency within the department's workflow and project management processes.- Assist in creating and maintaining standard operating procedures (SOPs) for the department.- Support inventory tracking for visual merchandising materials, fixtures, and props.Communication & Cross-Functional Collaboration- Facilitate clear communication between Visual Merchandising, Store Operations, and external vendors.- Assist in compiling recap reports, presentations, and key insights for leadership and cross-functional teams.- Provide administrative support for team meetings, including preparing agendas, taking notes, and tracking action items.Supervisory Responsibilities: None Qualifications Education and Experience:- 1-3 years of relevant experience in visual merchandising, retail operations, or a similar coordination or support role.- Experience in a retail or wholesale environment is strongly preferred.- Familiarity with visual standards, product presentation, and working cross-functionally with marketing, store operationss, and sales teams is a plus.Special Requirements:- Domestic Travel to Atlanta, GA.Knowledge, Skills, and Abilities:- Proficient personal computer skills, including the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform word processing, bookkeeping, and data entry- Ability to clearly, concisely, and professionally communicate verbally and in writing.- Some analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work- Strong organizational skills including the ability to simultaneously manage multiple projects and details- Must be detail-oriented and well organized- Self motivated with excellent written and verbal communication- Ability to prioritize, solve and close issues- Formulate action plans quickly and implement solutions effectively through critical decision-making- Ability to achieve results by expanding job functions- Ability to meet deadlines- Ability to fly and travel as neededEquipment Used:- Use hand tools, and a pallet jack.- Computer, telephone, printer, photocopier, and sc