Job Information
Adecco US, Inc. International Ocean Import Operations Associate in Aurora, Colorado
The Ocean Freight Associate will support import ocean freight operations , with limited exposure to air freight due to the small, collaborative team environment. This role is hands?on and operational, requiring the ability to independently manage tracking, documentation, and exception handling from day one. The associate will work closely with carriers, internal teams, and customers to ensure timely, compliant, and accurate movement of import shipments.
This position is ideal for a candidate with at least one year of ocean freight forwarding experience who is comfortable working across multiple customers and shipment types, including FCL and LCL .
Key Responsibilities
Manage ocean import shipments from booking through final delivery, ensuring accuracy and compliance at each step
Perform tracking and tracing independently starting Day 1 , proactively identifying delays or exceptions
Prepare, review, and manage ocean freight documentation , including:
Bills of Lading (MBL/HBL)
Shipping instructions
Arrival notices and related import documents
Ensure compliance with AMS (Automated Manifest System) regulations and other import requirements
Coordinate with ocean carriers, overseas agents, customs brokers, and internal DHL teams
Handle carrier booking activities and maintain shipment milestones in the freight forwarding system
Identify, escalate, and resolve shipment exceptions, delays, or documentation issues
Update and maintain shipment data in CargoWise or other freight forwarding systems
Support limited air freight activities as needed due to team size
Deliver high?quality, customer?focused service while meeting internal SLAs and KPIs
Required Qualifications
Minimum of 1 year of ocean freight forwarding experience (imports required)
Prior experience working for a freight forwarder (small, mid?size, or global forwarder)
Strong working knowledge of:
Ocean freight terminology
Import processes
Tracking & tracing
Bills of Lading
Carrier booking practices
Exception management
Experience handling shipments for more than one customer
Familiarity with FCL and LCL containerized freight
Comfortable working in a fast?paced, detail?oriented operations environment
[careers.dhl.com] , [talentify.io]
Preferred Qualifications
Experience using CargoWise (training provided if not previously used)
Exposure to air freight operations (supporting role only)
Experience coordinating with overseas agents and multiple carriers
Strong organizational skills with the ability to manage multiple shipments simultaneously
[talentify.io]
Skills & Competencies
Strong attention to detail and documentation accuracy
Ability to work independently and take ownership of shipments
Clear written and verbal communication skills
Customer?focused mindset with strong problem?solving ability
Ability to handle exceptions calmly and efficientlyThe Ocean Freight Associate will support import ocean freight operations , with limited exposure to air freight due to the small, collaborative team environment. This role is hands?on and operational, requiring the ability to independently manage tracking, documentation, and exception handling from day one. The associate will work closely with carriers, internal teams, and customers to ensure timely, compliant, and accurate movement of import shipments.This position is ideal for a candidate with at least one year of ocean freight forwarding experience who is comfortable working across multiple customers and shipment types, including FCL and LCL . Key Responsibilities
Manage ocean import shipments from booking through final delivery, ensuring accuracy and compliance at each step
Perform tracking and tracing independently starting Day 1 , proactively identifying delays or exceptions
Prepare, review, and manage ocean freight documentation , including:
Bills of Lading (MBL/HBL)
Shipping instructions
Arrival notices and related import documents
Ensure compliance with AMS (Automated Manifest System) regulations and other import requirements
Coordinate with ocean carriers, overseas agents, customs brokers, and internal DHL teams
Handle carrier booking activities and maintain shipment milestones in the freight forwarding system
Identify, escalate, and resolve shipment exceptions, delays, or documentation issues
Update and maintain shipment data in CargoWise or other freight forwarding systems
Support limited air freight activities as needed due to team size
Deliver high?quality, customer?focused service while meeting internal SLAs and KPIs
[careers.dhl.com] , [talentify.io] Required Qualifications
Minimum of 1 year of ocean freight forwarding experience (imports required)
Prior experience working for a freight forwarder (small, mid?size, or global forwarder)
Strong working knowledge of:
Ocean freight terminology
Import processes
Tracking & tracing
Bills of Lading
Carrier booking practices
Exception management
Experience handling shipments for more than one customer
Familiarity with FCL and LCL containerized freight
Comfortable working in a fast?paced, detail?oriented operations environment
[careers.dhl.com] , [talentify.io] Preferred Qualifications
Experience using CargoWise (training provided if not previously used)
Exposure to air freight operations (supporting role only)
Experience coordinating with overseas agents and multiple carriers
Strong organizational skills with the ability to manage multiple shipments simultaneously
[talentify.io] Skills & Competencies
Strong attention to detail and documentation accuracy
Ability to work independently and take ownership of shipments
Clear written and verbal communication skills
Customer?focused mindset with strong problem?solving ability
Ability to handle exceptions calmly and efficiently
Pay Details: $24.75 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.