Job Information
YMCA of Greater Seattle Overnight Case Manager - Arcadia in Auburn, Washington
Overview
Our Commitment to EquityThe Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
Job Summary
The Arcadia Overnight Case Manager plays a dual role in maintaining a safe, supportive, and well-functioning environment while providing direct case management services to Drop-in and Shelter clients. This position ensures overnight coverage, supports client stability, and contributes to the overall upkeep and safety of the space.
This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.
Position Type/Expected Hours of Work
Friday–Monday, 10:00 PM – 8:00 AM*
This is a full-time, overnight position. This role requires flexibility, as the schedule may change depending on client and program needs.
*This is an awake overnight shift that requires you to be awake and alert for the entirety of the shift.
What You Will Get From Working at The Y
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information . (https://www.yretirement.org/how-the-fund-works/retirement-plan) Other Savings plans available upon hire.
Free access to mental health resources
Rapidly accruing paid time off (PTO)
Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.
Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits
- Some benefits only available to full-time staff
Hiring Range: $24.00 - $27.00/hour*
*This position qualifies for the YGS Premium Overnight Pay initiative with a shift diffential of $2.50 per hour for overnight shifts.
Responsibilities
Client Support & Case Management:
When needed provide overnight support to PSH clients, addressing immediate needs and concerns.
Maintain and manage an assigned caseload, offering ongoing case management services.
Assist clients in crisis intervention and de-escalation as needed.
Support clients in achieving housing stability and individualized service goals.
Document client interactions, incidents, and progress in a timely and accurate manner.
Coordinate with daytime staff and service providers to ensure continuity of care.
Case management support is provided to PSH clients as needed, along with other related assigned duties.
Facility Monitoring & Upkeep:
Maintain a safe, clean, and organized environment throughout the overnight shift.
Conduct routine checks of the facility to ensure safety and security.
Address minor maintenance or cleanliness issues and report larger concerns as needed.
Enforce house rules and program policies consistently and respectfully.
Administrative & Team Collaboration:
Complete shift reports, logs, and required documentation.
Communicate important updates and incidents to incoming staff.
Participate in team meetings and contribute to client care planning when applicable.
Adapt schedule and responsibilities as needed to meet program demands.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779)
All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries , completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.
Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.
Qualifications
Bachelor's degree* in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
Strong youth engagement and relationship-building skills.
Strong verbal and written communication skills.
Basic computer skills and working knowledge of Microsoft Office.
Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
Current state approved First Aid and CPR certification.**
Current approved HIV blood borne pathogens training.**
Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
- Some Case Manager positions required Bachelor's degree or higher.
** Within 30 days of employment or first available training.
You'll be a great fit for the Seattle Y if you:
Thrive on working in a collaborative environment.
Are very adaptable.
Have high ownership and strong work ethic .
Are a great problem solver who can think on your feet.
Truly enjoy being of service to people.
Like being part of a team that cares about one another as people and enjoy working together.
Want to know that the work you do contributes to building a better, stronger community for all.
OUR MISSION
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
OUR VALUES
Respect
Responsibility
Honesty
Caring
Passion for Excellence
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment . Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug & alcohol -free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information:
( i ) The updated 2025 requirements of 49.94.010:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251099&hashed=1503034877
(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251100&hashed=74689660
If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org.