Job Information
Auburn University Student IT Consultant in Auburn, Alabama
Salary Range: USD $12.75/Hr. - USD $12.75/Hr.
Locations: Auburn University, Alabama
Job Type: Student
Department: Office of Information Technology
Associated Division: CIO-VP Information Technology
Req ID: 7651
Overview
The Office of Information Technology Service Desk is seeking a student applicant to provide technical expertise and assistance to Auburn faculty, staff, students, incoming students, alumni, and retirees. This individual will provide Level One support to our constituents across campus. Student employees are under direct supervision of the full-time Service Desk staff.
Responsibilities
Level One support for Auburn Information Technology resources, including data network, wireless network, accounts, email, labs, software, printing services, cable TV, classroom support, telephone systems, web applications, and other Central IT services.
Incident tracking to assist with problem resolution, development of online support documentation, and IT planning.
Configuration of laptops, tablets, and cell phones for campus wireless and email systems.
Provide assistance to students living on campus with configuration of TV’s, gaming systems, and other streaming devices for campus Gamenet.
Assistance with Duo 2Factor registration, reactivation, and removal.
Ability to work independently
Qualifications
Enrolled student at Auburn University
Must maintain a minimum of a 2.0 GPA
Must be willing to work some evening shifts (Monday – Thursday, 5 pm – 10 pm)
Must be willing to work some Sunday shifts (5 pm – 10 pm)
Must be willing to work during the Summer semester
Must be willing to work portions of the breaks between semesters (this includes Fall and Spring breaks, and part of Thanksgiving and Christmas breaks)
Why Work at Auburn?
Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website (https://auburn.edu/administration/eoc/) to learn more.