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Intercontinental Exchange (ICE) Senior Database Administrator in Atlanta, Georgia

Overview

Job Purpose

Provides support to and maintains multiple production and/or non-production databases of significant and/or strategic impact across the enterprise. Responsible for standards and design of physical data storage, maintenance, access and security administration.

Responsibilities

  • Provide strategic engineering leadership to drive technology improvements

  • Take ownership of projects to ensure successful implementation including Tech-Stack upgrade efforts

  • Foster relationship and act as a technical liaison between the DBA Team and the Lines of Business

  • Performs backup and recovery on Database Management Systems, configures database parameters and prototype designs against logical data models, and defines data repository requirements, data dictionaries and warehousing requirements

  • Optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance and cost

  • Ensures service level agreements are met for internal and external clients

  • Provides status reports that detail issues for escalation to management

  • Performs configuration, scripting, analysis, installation, monitoring, administration and tuning for database management systems

  • Performs data analysis to provide management with timely and accurate information and predict future requirements

  • Develops, implements and tests database backup and recovery policies and procedures.

  • Creates and maintains documentation for database policies, procedures, and processes.

  • Performs/schedules routine maintenance on databases to keep them running at peak performance.

  • Monitors database performance, availability, and capacity

  • Review database storage utilization to ensure proper whitespace allocations

  • Review and develop trend analysis for incident remediation and prevention

  • Participates in continuous business process redesign to improve internal operations

  • Interfaces with user departments remotely and on-site to assist in the implementation of work requests and provide operational support

  • Troubleshoots issues and recommends solutions

  • Research and evaluate new RDBMS for possible implementation

  • Performs other duties as required

Knowledge and Experience

  • Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience

  • 9+ years of experience working with various database management systems in database design, testing, implementation, maintenance and administration in a multiple platform environment.

  • Required to participate in a 24x7 on-call rotation

  • Expert level knowledge of SQL Server database management systems (2012, 2014, 2017, & 2019 [SQL 2022 is a plus])

  • Expert level knowledge SQL performance and tuning

  • Expert level knowledge of Microsoft GEO-Clustering and Always-On Availability Groups in local and geographically dispersed data centers

  • Extensive knowledge of task automation

  • Strong database design and analysis skills

  • Knowledge of backup and recovery operations for database management systems

  • Knowledge of database encryption such as Always Encrypted, Protegrity, TDE, and TLS

  • Knowledge of OS, storage, and network layers for troubleshooting purposes

  • Knowledge of relational database concepts and terminology

  • Ability to monitor and tune databases and instances

  • Ability to maintain and monitor availability, security, and integrity of databases

  • Ability to focus on production and customer needs and deliverables

  • Ability to adapt to the use of new software tools as they are acquired or adopted within IT

  • Strong written and verbal communication skills

  • Must be self-motivated, a team player, and have a strong track record in customer satisfaction

  • Demonstrated experience with successful system and project implementations

Preferred Knowledge and Experience

  • Knowledge of PowerShell Scripting and Automation

  • Knowledge of AWS – RDS SQL

  • Knowledge of Microsoft Azure RDBMS

  • Knowledge of Cloud SaaS RDBMS

  • Knowledge of OLA Hallengren maintenance plans

  • Experience with scripting languages

  • Strong problem-solving skills

  • Ability to work independently and in a team environment with minimal supervision

  • Ability to learn and apply new skills in a constantly changing technical environment

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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