Job Information
Robert Half Lead Access Control Technician in Atlanta, Georgia
Description
Job Summary
The Lead Access Control & Video Surveillance Technician is responsible for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including access control, video surveillance (VMS), and related low‑voltage infrastructure. This role requires strong technical expertise, attention to detail, and the ability to work independently while delivering professional customer service.
Key Responsibilities
Install, program, test, and service access control systems (controllers, readers, locks, door hardware, power supplies)
Install, configure, and maintain video surveillance systems, including IP cameras, NVRs/DVRs, and video management software (VMS)
Pull, terminate, label, and test low‑voltage cabling (Cat5e/Cat6, coax, composite)
Program system software and integrate video surveillance and access control platforms
Troubleshoot hardware, software, and network connectivity issues
Perform system commissioning, inspections, and preventative maintenance
Read and interpret drawings, blueprints, schematics, and wiring diagrams
Document installations, service work, and system configurations
Provide basic end‑user training and system handoff
Communicate professionally with customers, project managers, and internal teams
Adhere to safety standards, company policies, and industry best practices
Requirements
Required Qualifications
2+ years of experience installing or servicing access control and/or video surveillance systems
Working knowledge of IP networking (TCP/IP, PoE; VLANs a plus)
Experience with commercial electronic security systems
Ability to use hand and power tools, test equipment, ladders, and lifts
Valid driver’s license with acceptable driving record
Ability to pass background check and drug screening
Preferred Certifications
Verkada, Avigilon, Axis, Paxton, S2 (LenelS2), Milestone, or Software House (C•CURE) certifications, or equivalent manufacturer or industry‑recognized access control and video surveillance (VMS) certifications.
Preferred Skills & Experience
Experience with enterprise or cloud‑managed security platforms
Strong troubleshooting and documentation skills
Customer‑focused mindset with strong communication abilities
Experience with additional systems such as intercoms or intrusion detection
Physical Requirements
Ability to lift up to 50 lbs
Ability to work on ladders, lifts, and in ceilings
Ability to stand, kneel, bend, and work in varying environments
Work Environment
Commercial and industrial customer sites (K12)
Indoor and outdoor work as required
Occasional after‑hours, on‑call, or emergency service work may be required
*Please note: The hours for this role are Monday-Friday 4:00p-10:00p. Please don't apply for this role if you're not open to working those hours
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