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ISV Business Operations Manager

Job Description:

The ISV Business Operations Manager plays a critical role in driving visibility, alignment, and execution of ISV revenue performance across Sage North America. This individual will lead the tracking, planning, and analysis of ISV performance, translating complex data into clear, actionable insights that accelerate growth. Partnering cross-functionally with Sales, Commercial Operations, and Product Marketing, you’ll provide both recurring and ad hoc reporting, monitor field execution, and identify opportunities to maximize regional performance. This is a highly collaborative, data-driven role ideal for someone who thrives at the intersection of strategy and execution.

This is a hybrid role: 3 days per week onsite in our Atlanta or Lawrenceville, GA office.

Key Responsibilities:

• Revenue Tracking and Planning: Monitor and plan ISV revenue streams, ensuring alignment with business goals and objectives.

• Data Analysis: Capture, build, and analyze data from various business segments to provide actionable insights.

• Field Execution Tracking: Track and support field execution to ensure the achievement of regional revenue potential.

• Collaboration: Work closely with sales, commercial operations, product marketing, and commercial partners teams to drive ISV business growth.

• Insights and Reporting: Provide recurring and ad-hoc insights and reports to support decision-making processes.

• Strategy Communication: Articulate, communicate, and track information and strategy across cross-functional teams.

Qualifications:

• Minimum 5 years of experience in business operations, sales operations or related role in a B2B SaaS environment.

• ISV Partner sales experience preferred

• Strong analytical and data interpretation skills.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Strong organizational and project management skills.

• Ability to collaborate effectively with cross-functional teams.

Plenty of perks:

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)

• Comprehensive health, dental and vision coverage

• 401(k) retirement match (100% matching up to 4%)

• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date

• 5 days paid yearly to volunteer (through Sage Foundation)

• $5,250 tuition reimbursement per calendar year starting 6 months after hire date

• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

• Library of on-demand career development options and ongoing training offerings

What it’s like to work at Sage: Careers homepage -https://www.sage.com/en-us/company/careers/Glassdoor reviews -https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htmLinkedIn page -https://www.linkedin.com/company/sage-software

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Function:

Customer Operations

Country:

United States

Office Location:

Atlanta

Work Place type:

Hybrid

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Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.