Job Information
ManpowerGroup Customer Support Specialist / Patient Technical Support in Atlanta, Georgia
Title: Customer Support Specialist / Patient Technical Support
Location: Atlanta, GA (100% Onsite)
Duration: 12 Months (Possibility of Conversion)
Pay Range: $23/hr to $26/hr (On W2)
We are looking for a “Customer Support Specialist / Patient Technical Support“ to join one of our Fortune 500 clients.
Job Summary:
Qualified candidates will join the SJM Remote Care Technical Support team in handling calls from patients and submitting orders for replacement equipment.
Job Responsibilities:
Calls must be accurately logged and data accurately entered using prescribed tools and processes.
Calls handled may be incoming or outgoing and proper handling of patient information is critical.
Be able to exercise patience while working with patients/customers, multi tasking ability, and excellent customer service skills.
Supporting Cardiomems group
Technical support role
Patients call in center
Troubleshooting skills
Listening and computer skills necessary.
Candidates must have strong attention to detail
Education:
1-2 years exp or Associates with 3-5 exp will work
Operational support background (sales/tech support) will work in lieu of medical exp
Bachelor's preferred
Can be high volume at times.
Med background not necessary but preferred.
Training and phone mentoring will be provided.
We are looking for the candidate who are eligible to work with any employers without sponsorship .
If you’re interested, please click “Apply” button
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.