Job Information
Johnson Service Group Customer Service III in Atlanta, Georgia
Qualifications: 8+ years Responsibilities: Answer telephone call inquiries. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. Maintain support for the Flight Attendant Virtual Support Center. To issue loaner devices (to avoid departure delays), trouble shoot operating system and application issues, track and document device compliance and provide in-the-moment support from a myriad of categories - to our 22K flight attendants.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.