Job Information
CompuCom Audio Visual & Premium Desktop Technician in Atlanta, Georgia
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Audio Visual & Premium Desktop Technician to join their team onsite in Atlanta, GA and provide end-user support.
Duties and Responsibilities :
Assist with End User support and troubleshooting for issues including PC, mobility, wireless, and audio visual ("AV”) conference room telepresence and physical connectivity
Provide support for Windows OS, MS Office, and client Core Image applications
Perform PC builds and transfer for new deployments
Assist with hardware repair break/fix support for warranty and out of warranty costs as approved by client
Provide hands and eyes assistance for other client IT resolver groups as directed by client
Assist with the analysis and resolution of hardware and software issues
Mobile cell phone support (e.g., downloading of client provided applications and basic trouble shooting)
Minor cabling such as patch cables and cable management, where minor cabling excludes cabling work behind the wall, under the floor or above the ceiling where a ladder or lift is required
PC Lifecycle, software support, audio visual, and GCOM/Teams
Printer support to assist with printer troubleshooting and resolution of basic issues as directed by client that are not otherwise provided by a client contractor for managed print services: (examples include: Paper jams, Toner replacement, Basic configuration issues)
Assist client facilities team and designated service providers for managed print services
Address incidents related to client applications, Collaboration Tools, mobility, wireless, Teams
Role is heavily AV support 90% AV support and 10% deskside IT support
Manage Teams meetings and Townhalls
Assist the regular PC support person when out, but primary focus will be AV
Perform regular conference room walkthroughs before start of day to ensure working equipment
Skills and Qualifications :
Experience supporting conference rooms and associated equipment
Lifecycle PC support, printer support, mobile device support, break/fix, and warranty repairs experience
Vendor management experience
Asset tracking experience
ServiceNow Ticketing experience or similar ITSM
Minimum 3+ years of audio-visual support with MS Teams, multiple conference rooms, and connectivity issues
Familiar with Logitech equipment
Extremely professional communication skills, presentation skills and demeanor
Professional clean-cut appearance
Able to work early hours for meetings and town halls
Wage Range :
The rate for this position is between $20.25 - $27.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits :
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp.
Expiration Date :
This posting is anticipated to remain open until 4/06/2026.
Equal Employment Opportunity : CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
Work Authorization : Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Arizona Applicants : TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
California Residents : PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE (https://www.compucom.com/wp-content/uploads/2025/09/Compucom-California-Consumer-Privacy-Act-Notice.pdf) .
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
Maryland Applicants : UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Massachusetts Applicants : IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
Rhode Island Applicants : THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.
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CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.