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HCA Healthcare Medicaid Eligibility Area Manager in Asheville, North Carolina

This position is incentive eligible.

Shift Schedule: Monday - Friday; 8:00am - 5:00pm; ONSITE

Must reside in or be relocating to Asheville, NC

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medicaid Eligibility Area Manager today with Mission Hospital.

Job Summary and Qualifications

The Area Manager reports to Area Director and/or Regional Director and is responsible for completing all assigned tasks to fulfill all facility contract requirements. Some facility contracts require Area Managers to also conduct Financial Counseling and Manager is assigned a shift for three days per week and has two days per week to fulfill all other administrative responsibilities of position and flex to cover shifts due to PTO request or call outs.

In this role you will:

  • Will supervise a staff of Emergency Department Financial Counselors or a staff of Patient Benefits Advisors across multiple facilities. The staffing level usually will be 5-10 employees.

  • Will coordinate with HR, Area Director, and Regional Director on all department recruitment needs and will assess potential applicants to interview and work closely with Area Director on the selection of appropriate candidates for employment.

  • Will complete all administrative tasks required for hiring, patient account maintenance, and all other required facility and TOG reporting needs.

  • Will provide staff training and ongoing department auditing to secure accuracy of all processes, specific facility and department requirements, and successful contractual performance results.

  • Will evaluate employee performance and is responsible for coordinating with HR, Area Director, and Regional Director for any needed corrective action and termination decisions.

  • Is responsible for daily operations of facility contract and will coordinate and communicate successfully with Administration of Hospital and Area and Regional Directors to secure maximum contract success.

  • Will participate in required TOG and facility meetings and any recommended activities to develop successful business relationships and quality contract performance requirements.

  • Will provide coverage as an Emergency Department Financial Counselor as designated by facility contract.

  • Identify and communicate continuous improvement suggestions and be a proactive and positive member of TOG management team.

Qualifications:

  • Bachelor’s degree in business or related field is preferred.

  • Equivalent work experience may substitute education requirements.

  • Currently enrolled in bachelor’s degree in business may substitute education requirements.

  • Minimum three years’ experience in related area dealing with Medicaid and/or Disability claims

  • Two years in healthcare management experience OR completion of the Parallon Manager Trainee Program

  • Travel is required between multiple facilities is required.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

  • Wellbeing support, including free counseling and referral services

  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

  • Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medicaid Eligibility Area Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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