Job Information
Aerotek Logistics Coordinator in Ashburn, Virginia
Job Title: Order Fulfillment Coordinator Level I
Job Description
The purpose of the Order Fulfillment Coordinator I role is to process and track Change Notices to support Field Service material requirements. This position coordinates material sourcing from Field Service inventory, production facilities, or through procurement channels to ensure parts are available to support field operations. This role is crucial in meeting service timelines established within Product Services and applicable service level agreements with customers. The Order Fulfillment Coordinator I collaborates closely with Field Service personnel, Procurement, Warehouse, Shipping, and Accounting teams to coordinate material orders, track order status, and resolve fulfillment issues. Additionally, this role supports the Return Material Authorization (RMA) process through cross-training and provides operational support during periods of increased demand.
Responsibilities
Validate material requirements across multiple internal systems before initiating material requests.
Coordinate with cross-functional teams to ensure punch list information is accurate and complete.
Monitor and manage pending punch list items to ensure timely ordering and fulfillment of required materials.
Create, process, and track Change Notices from initiation through completion.
Source replacement parts and materials required to support Field Service technicians.
Support procurement of parts associated with Change Notices.
Communicate proactively with stakeholders regarding potential material delays or fulfillment issues.
Ensure compliance with Order Fulfillment procedures while identifying opportunities for process improvement.
Collaborate with Field Service, Procurement, Warehouse, Shipping, and Accounting teams to resolve and close RMA orders.
Track RMA materials returned from the field and ensure they are properly documented in associated Change records.
Perform other duties as assigned by management.
Essential Skills
Customer service
Microsoft Office proficiency
Troubleshooting
Experience with SAP and Outlook
Order tracking
Import and export documentation control
Order processing and procurement
Attention to detail
Understanding of materials processing
RMA process
Shipping and receiving
Order fulfillment tracking
Additional Skills & Qualifications
High School Diploma or equivalent
Minimum of 2 years of experience in order fulfillment, materials coordination, or supply chain operations, preferably within a field service or manufacturing environment
Experience using ERP or order management systems to process and track material orders
Why Work Here?
Join a growing company that offers direct placement and room for advancement. Enjoy stability and good benefits while working in a supportive environment.
Work Environment
The work environment is semi-climate controlled, providing a comfortable setting to perform your duties.
Job Type & Location
This is a Permanent position based out of Ashburn, VA.
Pay and Benefits
The pay range for this position is $70000.00 - $85000.00/yr.
IEM offers a comprehensive benefits package including medical, dental, and vision coverage, 401(k), paid time off, paid holidays, parental leave, disability and life insurance, flexible spending accounts, and an employee assistance program.
Workplace Type
This is a fully onsite position in Ashburn,VA.
Application Deadline
This position is anticipated to close on Apr 13, 2026.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.