Job Information
ManpowerGroup End User Support Analyst in Ashburn, Virginia
Our client is seeking an End User Support Analyst to join their team. As an End User Support Analyst, you will be part of the support department supporting the IT and customer service teams. The ideal candidate will have strong communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.
Job Title: End User Support Analyst
Location: Ashburn VA, MD, Dallas, TX, NJ,
*Working Model: Hybrid- 2 days a week initially
What's the Job?
Respond to review, research, and establish requests using provided data and tools
Assist with CLE review, updates, and duplicate cleanups to ensure data accuracy per customer
Review requirements, test, and accept new application functionalities
Provide exceptional customer service via phone and email as necessary
Support system testing during evenings and weekends as required
What's Needed?
Strong ability to manually review data across multiple sources and identify connections
Proficiency in Microsoft Excel and Google Sheets for data analysis
Excellent written and spoken English communication skills
Ability to quickly learn new tools and work effectively within a team
Capability to work under tight deadlines and meet or exceed SLAs
What's in it for me?
Opportunity to develop your skills in a dynamic environment
Collaborate with a diverse and talented team
Gain experience supporting critical business functions
Work in a hybrid model with initial on-site requirements
Be part of a company committed to employee growth and success
Upon completion of waiting period, consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.