Job Information
Kroger Family of Companies STR MGMT/GROCERY DEPT LEADER in ARLINGTON HEIGHTS, Illinois
Primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations. Responsibilities will also include interviewing, training, evaluating performance, rewarding and coaching associates. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
RESPONSIBILITIES
Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
Empower those associates to create a simple, fresh and inspired shopping experience for every customer
Prioritizing /planning work activities by using time efficiently
Communicate the company, department, and job-specific information to associates including information from board meetings/huddles
Ensure new associates are properly oriented to the department and understand the benefits of working for Kroger
Adhere to all local, state and federal laws, and company guidelines
Oversee/manage the efficient operations of all functions and activities of the Grocery Department
Prioritizing and planning work activities by using time efficiently
Identifying and resolving problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
Motivating self/others to achieve goals
Communicating change effectively by building commitment to overcome resistance
Being committed to the company's customer and associate promise
Supporting the Customer 1st team
QUALIFICATIONS Minimum
Effective communication/customer service skills
Knowledge of basic math
Ability to handle stressful situations
Ability to lead other associates
Flexibility in wo
$50,000.00 - $65,000.00 per year