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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

This position leads the Network Operations Center (NOC) Line Maintenance Planning Team in administering all routine and non-routine planning functions for its fleet of 750+ modern aircraft while ensuring all required items are scheduled within their maintenance program limits. The Senior Manager reports directly to the Director of Line Maintenance Planning. This position is responsible for managing and maintaining all departmental plans, policies, and processes while meeting the demands of a growing flight operational schedules. This position also requires a technology-based mind-set able to develop, test, implement and train the Line Planning Team on new software platforms.

• Lead the Line Planning Team in effectively scheduling and executing United's aircraft maintenance programs

• Effectively schedule is defined as obtaining necessary routing requirements to manage workload to the available resources

• This scheduling must avoid adverse impact on the operation by preventing operational delays and, above all, maintaining all airworthiness standards

• Manage and oversee United's Line Maintenance Planning’s operation including the management and coordination of departmental resources, daily available Maintenance labor, facilities, materials, tooling and aircraft availability

• Implementation of corporate policies and procedures to ensure the airworthiness of all aircraft including the compliance of all time-controlled inspections, components, engineering directives, and deferred log pages and MEL

• Coordination of any government, airframe manufacture or company directed programs, while maintaining focus on reliability, cost and daily operational performance

• Develops and fosters positive cross-departmental relationships while maintaining an open line of communication with the planning teams, maintenance stations, maintenance control, engineering, and other project management groups

• Coordinates maintenance planning activities with the Senior Manager, Line Maintenance Field Planning

• Manage departmental IT solutions and enhancements for productivity and reliability improvements

• Responsible for creating and achieving prescribed company objectives (KPI’s) and interdepartmental goals and objectives related to fleet reliability, cost, productivity, customer service, and team members by using strong analytical skills to implement long-term plans into day-to-day operations

• As designee, initiate, track and investigate short-term escalation and MEL extensions

• Create, update and maintain departmental GMM manuals while ensuring all processes are adhered to including oversee training

• Provide subject matter expertise in cross-departmental projects, initiatives, or inquires

• Engages and participates with cross-departmental teams such as Aircraft Records, Engineering, Supply Chain, publications, maintenance programs, regulatory and task implementation on changes to fleet maintenance programs

• Manage and develop team by communicating job expectations, monitor performance, effectively coaching, and rewarding results

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience

• Bachelor’s degree in aviation technology/engineering or management and/or FAA Airframe and Powerplant License

• Growth Behaviors:

• EXTERNALLY FOCUSED:

• Understands the upstream and downstream implications of his/her work

• Tracks and shares external trends, best practices or ideas

• PERFORMANCE DRIVEN AND ACCOUNTABLE:

• Has high-performance standards

• Outperforms her/his peers

• FAST/AGILE:

• Removes barriers to move faster

• Experiments and adapts

• Thrives under pressure and fast paced environments

• SMART RISK:

• Makes data-driven bold decisions/recommendations using sound judgment

• EMPOWERED:

• Brings solutions instead of problems

• Challenges the status quo and has the courage to take an unpopular stance

• GROWTH MINDSET:

• Demonstrates curiosity

• Welcomes failure as a learning opportunity

• Up to 25% travel required for training and mandatory meetings

• 7 years of aircraft maintenance industry experience

• 5 years in a leadership role

• Strong background and in-depth knowledge of Federal Aviation Regulations pertaining to maintenance programs and procedures, aircraft maintenance systems and aircraft routing

• Demonstrates strong knowledge and understanding of aircraft maintenance planning processes

• Strong people and time management skills

• Strong relationship and collaboration skills

• Proven organization and leadership skills with the ability to lead and maintain strong, productive teams and working relationships

• Capable of guiding teams through continuous improvement focused initiatives

• Detail-oriented, proactive self-starter demonstrating a positive, willing attitude as well as exhibiting excellent oral and written communication skills

• Take initiative to continually improve team performance and work processes through feedback, problem-solving and idea generation while driving root cause corrective action for behavioral and operational issues

• Strong presentation skills and ability to present to multi-level audiences

• Ability to delegate task and projects effectively

• Proficient in Microsoft suite applications

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Green belt certification in Lean or Six Sigma

• Project Management certification

• 5 years of maintenance planning experience

• 7 years in an aircraft maintenance leadership role

• Technical knowledge and understanding United's maintenance platforms and programs

• Knowledge of sceptre

• Knowledge of Maintenance Planning software digital tools

• Ability to perform data analysis of large datasets using Foundry or other digital analytical tools

The base pay range for this role is $127,870.00 to $166,492.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com