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Description

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job overview and responsibilities

• Objective of role is to review and track Federal Aviation regulations within the operation to reduce risk

• Conduct investigations related to violations and collaborate with the safety and process team on compliance risks and process improvements for mitigation purposes

• To ensure compliance within the daily Scheduling operation Review and update all FAR legalities

• Investigate FAR violations and work closely with Inflight Safety and Corporate Safety teams for voluntary disclosure processes

• Oversee performance and development for a team of Crew Schedulers

• Track records of all FAR violations, overseeing status and creating process improvements

• Partner with Process Quality and Training (PQ&T) and automation teams to mitigate compliance risks through education and technological enhancements

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience

• 3+ years of aviation operational experience

• 1+ years of crew scheduling experience and 2+ years of process improvement and corrective actions (with successful completion of F.A.R assessment)

• Strong ability to promote

• Inclusiveness and employee development

• Strong verbal communication skills with ability to conduct training on regulatory topics

• Word, Excel, and PowerPoint knowledge

• Must have the ability to identify a potential inflight crew scheduling F.A.R violation and have the ability to provide suggestions on corrective action

• Ability to function in fast paced, high stress environment

• Follow a systematic approach in organizing multiple legalities

• Must pass F.A.R assessment

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree

• 5+ years of operational people management

This position will be posted from 4/3/2026 through 4/15/2026.

The base pay range for this role is $81,795.00 to $106,602.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com