Job Information
Kroger Family of Companies STORE/TEAM MEMBER in Arleta, California
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Verify, balance and report all pertinent information regarding sales, paper and cash assets and related documents. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES - Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store
Count and balance daily cash and paper assets; prepare cash and check deposits
Prepare daily and weekly sales and cash report
Report sales and register transactions to the store leader or division cash management office in a timely manner according to company policy
Maintain Kronos and Timekeeping daily and finalize store weekly payroll; assist management team with administrative duties
Answer phones and communicate with store associates and customers; post daily cash shortages/overages in accordance with company policy
Follow established policies and procedures (where applicable) for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, etc.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Cashier and bag groceries as needed to assist with customer check out
Notify management of customer or employee accidents
Report all safety risks or issues, and illegal activity, including robbery, theft or fraud; collaborate with team members to encourage teamwork
Adhere to all local, state and federal laws, and company guidelines
Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS Minimum
Ability to handle stressful situations
Knowledge of basic math (counting, addition, and subtraction)
Ability to use 10key adding machine by touch
Effective communication skills
Desired
High School Diploma or GED
Any bookkeeping or clerical experience
Any customer service experience
Second language (speaking, reading and/or writing)
$17.57 - $23.72 per hour