Job Information
University of Michigan Student Admin Asst Inter in Ann Arbor, Michigan
Student Admin Asst Inter
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How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Who We Are
At Michigan Engineering, we develop the talent and technologies that move society forward and serve our state and national interests. Through discovery and innovation, we create the foundational knowledge and practical technologies to solve not only today's most pressing challenges, but also power industries and change lives. Our programs and community are designed to promote personal well-being and achievement - enabling everyone to unlock their potential and contribute with confidence.
Job Summary
As Civil and Environmental Engineering's Student Services Assistant, you will work closely with the Student Services Team and other department positions to support both the Undergraduate and Graduate Programs, including curriculum planning and enrollment management, admissions, event coordination, and communications for Civil Engineering, Environmental Engineering, and the Program in Sustainable Engineering. The Student Services Assistant receives direct supervision from the Department Administrator.
Responsibilities*
UNDERGRADUATE PROGRAM SUPPORT
In coordination with the Associate Chair for Undergraduate Studies and Undergraduate Coordinator, manage undergraduate course administration, including scheduling, instructors/GSIs, classrooms, textbooks, course guides, and permissions.
Support undergraduate students with registration issues, electronic permissions, and processing of major, minor, and certificate declarations.
Assist faculty with course logistics, including room scheduling and exam accommodations.
Coordinate logistics for undergraduate events, including recruitment activities, awards ceremonies, commencement receptions, and other student-facing programs.
Serve as the department's Children on Campus liaison and support related outreach and tours.
Organize and support application-based undergraduate programs (e.g., SURE summer research program).
GRADUATE PROGRAM SUPPORT
Partner with the Graduate Coordinator to support the full graduate admissions lifecycle, from application review through matriculation.
Manage graduate admissions communications, including responding to prospective student inquiries, maintaining FAQs, updating application systems, and following up on incomplete applications.
Coordinate logistics for graduate student events and programming, including recruitment weekends, orientations, trainings, mentoring programs, awards events, and dissertation defenses.
Process administrative forms and support academic milestones for Master's and Ph.D. students, including preliminary exams, research proposal exams, and funding/fellowship entry.
Support graduate student governance and professional development, including advising the Graduate Student Advisory Council and overseeing professional development activities.
Maintain graduate student communications, including email groups, event promotions, and creation of flyers and materials.
Coordinate desk and key assignments for graduate students in collaboration with departmental partners.
GENERAL DEPARTMENT SUPPORT
Serve as the primary point of contact for student services and general department inquiries, including serving as liaison to student organizations.
Coordinate and support departmental communications, including weekly student newsletters, email lists, website updates, and marketing materials.
Manage course evaluations and prepare summary reports for department leadership.
Coordinate room reservations, scheduling, catering, speakers, and event logistics; serve as backup for classroom and conference room reservations.
Support registration and enrollment processes across student populations, including issuing permissions and resolving registration issues.
Monitor OPT status and assist students with visa-related questions in coordination with appropriate offices.
Identify, promote, and connect students and faculty with relevant campus resources and support services.
Collaborate with committees, staff, and campus partners to plan and execute successful departmental initiatives and events.
Perform other duties as assigned.
Required Qualifications*
The successful candidate must:
Hold a high school degree and a minimum of 5 years of related work experience
Have demonstrated ability to work successfully in a team environment as well as work independently with minimal supervision
Possess a high level of proficiency with information technology applications, including MS-Office (spreadsheets, word processing, calendars)
Be a self-starter and demonstrate initiative
Possess excellent organizational skills
Possess excellent communication skills, including listening and the ability to follow directions
Have demonstrated a high level of critical thinking, problem-solving, and decision-making
Be able to set priorities and handle multiple assignments and deadlines
Learn quickly and stay calm in the face of concurrent tasks with competing deadlines
Display excellent judgment while operating in a flexible and highly professional manner
Be capable of performing with a high degree of attention to detail and accuracy
Show the desire/ability to identify opportunities for streamlining processes, procedures, and duties
Be flexible to occasionally adjust hours to host and/or attend student events
Desired Qualifications*
Bachelor's degree
Reasonable knowledge of UM policies and procedures, particularly relating to Student Services, Children on Campus, Human Resources, and FERPA regulations
Experience working in a higher education setting for at least 4 years
Interest in student development and college academic affairs
Experience with the University's student services modules of M-Pathways
Experience with the ApplyWeb program
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
This role is classified as Hybrid, which means, on average, three (3) days of in-person work and two (2) days of remote work per week. This position will require six weeks of five-day on-campus work during the initial onboarding period.
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Union Affiliation
This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
276599
Working Title
Student Admin Asst Inter
Job Title
Student Admin Asst Inter
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
College Engineering
Department
CoE Civil & Environmental Engr
Posting Begin/End Date
4/22/2026 - 5/06/2026
Salary
$42,000.00 - $54,000.00
Career Interest
Academic & Student Services
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