Job Information
University of Michigan ITS Administrative Assistant, Intermediate in Ann Arbor, Michigan
ITS Administrative Assistant, Intermediate
Apply Now
How to Apply
A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file.
Competitive salary available based on qualifications, experience and education of the selected candidate.
Who We Are
About Information and Technology Services (ITS)
ITS empowers U-M faculty, researchers, staff, and students through innovative technology solutions that support teaching, learning, research, and work. We are committed to delivering cohesive digital experiences and enabling university-wide transformation by:
Elevating the customer experience through proactive, responsive, and high-quality service
Ensuring IT security and privacy while fostering innovation in an open academic environment
Enabling data-informed decision-making across the institution
Delivering intuitive and scalable research computing solutions
Building a world-class, reliable, and forward-looking technology infrastructure
We value professionals who are proactive, adaptable, and collaborative individuals who can navigate ambiguity, move with urgency, and contribute to both team success and long-term strategic initiatives.
Job Summary
The Administration department in Information and Technology Services (ITS) is seeking a highly motivated, proactive self-starter who takes initiative and thrives in a fast-paced, dynamic environment. This full-time position is responsible for managing the System Operations Division within the ITS Administration & System Operations department. It also provides administrative support to Facilities, Purchasing & Contract functions. The ideal candidate is resourceful, detail-oriented, and able to anticipate needs, solve problems independently, and follow through on tasks with a high level of accountability. This position calls for a quick learner who can master new systems and processes, remain flexible as priorities shift, and reliably provide high-quality support while balancing multiple responsibilities.
The successful candidate will demonstrate strong organizational and communication skills, sound judgment, and a commitment to providing excellent service to internal stakeholders, including senior leadership. This position is well-suited for an individual who is driven, collaborative, and eager to contribute to a high-performing team.
The Administrative Assistant reports directly to the Administrative Specialist to ensure comprehensive support across the department.
Responsibilities*
Administrative Support
Manage complex calendars, including scheduling meetings and resolving conflicts
Coordinate and schedule interviews for candidates and hiring teams
Process onboarding and offboarding TDx tickets for new hires and departing staff
Maintain and manage Dome Room reservations
Track and support timekeeping processes
Attend Lead Team meetings and record accurate meeting notes and action items
Operations & Coordination
Coordinate temporary hires, including logistics and onboarding support
Assist with planning and execution of All Staff meetings and departmental retreats
Provide general administration support to ensure smooth daily operations
Event Planning & Travel
Coordinate travel arrangements in compliance with procurement policies, ensuring cost-effectiveness, safety, and adherence to guidelines
Assist with event planning, including logistics, preparation, and post-event wrap-up
Provide hosting support for meetings and events as requested
Financial & Procurement Support
Maintain and use a Purchase Card in accordance with procurement policies
Reconcile expense reports accurately and in a timely manner
Support purchasing and contract-related administrative processes
Required Qualifications*
High School Diploma or equivalent
2 to 4 years of Administrative Support experience.
Proficiency with Microsoft Office and Google Suite.
Strong organizational and time management skills
Excellent written and verbal communication
Attention to detail and accuracy
Ability to multitask and prioritize tasks
Strong problem-solving skills
Professional customer service skills
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Additional Information
PHYSICAL DEMANDS/WORK ENVIRONMENT
Punctual, regular, and consistent attendance is required, including maintaining an on-site presence a few days per week as part of a hybrid work arrangement
Average mobility to move around an office environment
Able to conduct a normal amount of work at a computer
Ability to move and transport items up to 20 pounds
Ability to travel to various locations on and off campus
May require maintaining own high-speed residential connectivity service
Responsible for protecting data and information from unauthorized release or from loss, alteration, or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data, etc., as stated in a computer access agreement, which the incumbent signs.
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Dental and Vision Insurance
Parental and Maternity Leave
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
276572
Working Title
ITS Administrative Assistant, Intermediate
Job Title
Administrative Assistant Inter
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Its Admin
Department
ITS Admin Central Admin
Posting Begin/End Date
4/21/2026 - 5/05/2026
Salary
$45,632.00 - $54,999.00
Career Interest
Administration
Apply Now