Job Information
University of Michigan Administrative Assistant Sr in Ann Arbor, Michigan
Administrative Assistant Sr
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How to Apply
A cover letter and resume are required for consideration for this position; include the cover letter as the first page of your resume. It should specifically address your interest in this position and outline particular skills and experience directly related to this position.
Who We Are
At Michigan Engineering, we develop the talent and technologies that move society forward and serve our state and national interests. Through discovery and innovation, we create the foundational knowledge and practical technologies to solve not only today's most pressing challenges, but also power industries and change lives. Our programs and community are designed to promote personal well-being and achievement - enabling everyone to unlock their potential and contribute with confidence.
Job Summary
At the University of Michigan's Electric Vehicle Center (EVC), we educate, innovate, and engage to accelerate the future of electric mobility. As part of the EVC, the UM Battery Lab works to create and maintain a state of the art, independent user facility with a flexibility of scale in production and characterization of batteries that will benefit the energy storage community as a whole.
The Electric Vehicle Center and Battery Lab are seeking a highly organized and detail-oriented Administrative Assistant Senior to support daily operations, customer onboarding, and administrative functions. This role will report to the Unit Administrator and work closely with the Battery Lab Director and Research Administrator Senior to ensure a seamless customer experience and efficient operations.
Responsibilities*
Customer Onboarding & Coordination
Coordinate and manage the Battery Lab customer onboarding process:
Initiate contact with customers to confirm reservations and collect statements of work
Develop and maintain a tracking system to ensure timely quote delivery prior to reservation dates
Request and monitor completion of NDAs and service agreements; submit completed documents for processing to Research Administrator Sr.
Gather customer requirements in advance to support special requests and ordering needs
Ensure customers complete required lab safety training; track progress and send reminders
Manage customer parking requests through the designated portal
Escalate issues to the Unit Administrator and/or Lab Director as needed
Administrative & Operational Support
Manage calendars for the Lab Director and Battery Lab operations
Monitor and triage general lab email inquiries, directing them appropriately
Process, track, and troubleshoot procurement orders for the Electric Vehicle Center and Battery Lab
Coordinate Battery Lab events (e.g., open houses, short courses, industry events)
Provide support for larger organizational events, including annual EVC symposium
Assist the Unit Administrator with the hiring process, including:
Creating and managing job postings
Coordinating interview schedules
Communicating with candidates
Supporting onboarding logistics and documentation
Process Personal Action Requests (PARs) for EVC and Battery Lab personnel, ensuring accuracy and timely submission
Serve as a primary point of contact for visitors when the lab relocates (anticipated November 2027):
Answer phone calls, greet guests, manage deliveries, and provide directions
Track and conduct annual audits of lab safety training:
Maintain records of safety certifications for all lab users (internal and external)
Audit access lists to ensure all authorized users have valid safety certification
Coordinate follow-ups and reminders for training compliance
Reporting & Financial Support
Generate monthly, quarterly, and annual internal control reports
Assist with tracking membership contributions and budget-related activities
Support Battery Lab recharge billing processes and act as a backup resource
Monitor Electric Vehicle Center internal awards on a monthly basis and report non budget expenditures and low budget balances (20%) to the Unit Administrator.
Additional Responsibilities
- Perform other duties as requested to support the Battery Lab and EVC operations
Required Qualifications*
High School Diploma required
Minimum of 5 years of administrative support experience
Demonstrated ability to initiate projects and carry them through to completion, with flexibility to shift priorities as needed
High proficiency with technology, including Google Workspace (Docs, Gmail), Microsoft Office (Word, Excel, PowerPoint), and Adobe Acrobat
Strong written and verbal communication skills
Excellent organizational skills with a high level of attention to detail
Proven dependability and ability to manage multiple tasks effectively
Ability to work both independently and collaboratively within a team environment
Strong critical thinking skills with the ability to anticipate needs and act proactively
Excellent interpersonal skills and ability to work effectively with faculty, staff, and students at all levels
Desired Qualifications*
Associates Degree in business related field
Knowledge of University of Michigan policies and procedures
Experience with MPathways financial and administrative systems
Experience running Business Objects queries
Previous experience in a higher education or research environment
Experience supporting senior leadership and working within an administrative team structure
Event coordination experience
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Primarily remote position with occasional onsite support for events
Transition to onsite presence anticipated around November 2027
Front-facing responsibilities during onsite events and after office relocation
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
275892
Working Title
Administrative Assistant Sr
Job Title
Administrative Assistant Sr
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
College Engineering
Department
Univ Mich Electric Vehicle Ctr
Posting Begin/End Date
4/07/2026 - 4/14/2026
Salary
$53,000.00 - $63,000.00
Career Interest
Administration
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