Job Information
Larry's Lock & Safe Service, Inc. Inside Service Technician and Inventory Coordinator in Angola, Indiana
Inside Service Technician and Inventory Coordinator
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; Rotating Saturdays, 9:00 AM - 12:00 PM
Location: Angola, IN
Position Type: Full-Time, Hourly (Non-Exempt)
Position Summary
Larrys Lock and Safe Service, Inc. is seeking a dependable, hands-on professional to manage our retail counter and warehouse. This role is a hybrid of technical locksmithing, customer service, and inventory coordination. You will be responsible for providing expert service to walk-in customers while ensuring our field technicians have the parts and organization they need to succeed.
Core Responsibilities
1. Retail Counter and Technical Service
- Counter Sales: Greet walk-in customers, provide expert advice on security hardware, and process retail sales accurately.
- Key Services: Master the use of shop machinery to cut standard, high-security, and specialty keys.
- Automotive Programming: Utilize specialty diagnostic tools and software to program transponder keys, fobs, and remotes for various vehicle makes and models.
- Bench Work: Perform lock repairs, re-key cylinders, and service hardware brought into the shop.
2. Inventory Coordination and Shop Support
- Inventory Management: Receive and verify incoming shipments against packing slips. Maintain a highly organized stockroom and retail floor.
- Project Staging: "Kit" and organize hardware for upcoming projects to ensure field technicians can depart efficiently with all necessary materials.
- Shop Maintenance: Clean and organize the shop floor, warehouse, and workbenches. Ensure all shop tools and key machines are maintained and in good working order.
Requirements and Physical Demands
- Physical Ability: Must be able to lift and move up to 75 lbs frequently (e.g., safes, crates of hardware, and inventory stock). Must have no physical restrictions or limitations.
- Legal/Safety: Must possess a valid Drivers License and be able to pass a criminal and Sex offender background check (required for industry licensing). Candidate must be bondable and be able to pass a drug screening.
- Reliability: Consistent attendance and promptness for the 8:00 AM shop opening are essential.
- Technical Aptitude: Strong mechanical skills, ability to work with common computer programs and electronic tools, ability to multitask and the ability to work with small, intricate components. Attention to detail and ability to gain and maintain technical proficiency and certifications.
- Education: Relevant work experience, technical certificates, trade school degree or college degree preferred.
Working Conditions and Professionalism
- Shop Environment: Must be comfortable working in a typical locksmith shop, which includes noise from key machines and a fast paced environment.
- Professionalism: Must maintain a professional appearance and attitude, even during high-stress situations.
- Uniforms and Tools: Larrys Lock and Safe Service provides all specialty tools, programmers, and machinery. Company-provided shirts/uniforms are required during all working hours.
- Confidentiality: This role requires handling sensitive data. Absolute confidentiality is a mandatory condition of employment.
Compensation and Benefits
- Hourly Pay: $19 to $28 based on experience,
- Overtime: Paid at 1.5x base rate for all hours worked over 40 per week (including Saturday rotations).
Benefits: Company-sponsored Health Insurance and Company Retirement Plan.
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