Job Information
Hyatt Housekeeping Supervisor in AMSTERDAM, Netherlands
Description:
Vacancy: Housekeeping Supervisor
Hyatt Place Amsterdam Airport
Hyatt Place Amsterdam Airport is a 4‑star hotel committed to providing uncomplicated and comfortable stays for our guests. We are currently recruiting a Housekeeping Supervisor to join our Housekeeping Team. In this position, you will contribute to the cleanliness and presentation of our 330 guest rooms and all public areas, including the lobby, restaurant, and bar. You will report directly to the Assistant Housekeeping Manager and the Housekeeping Manager.
What We Offer
At Hyatt, we care for our colleagues so they can be at their best. In this role, you can expect:
A position within an international team of motivated colleagues
The opportunity to become part of the global Hyatt organization, active in more than 73 countries with worldwide growth opportunities
Access to a wide range of training and development programs
A personalized development plan created together with your manager
Discounted Hyatt room rates from day one
Eligibility for up to 12 complimentary room nights per year worldwide after 3 months of service
Salary and benefits according to the Dutch Hospitality Collective Labor Agreement (Horeca CAO), including 8% holiday allowance and 25 vacation days
Travel allowance, free parking, free gym access, and a complimentary guest experience (overnight stay)
A position that involves both day and evening shifts
Responsibilities
As Housekeeping Supervisor, you will be responsible for:
Supervising and guiding the Housekeeping team to ensure the cleanliness of guest rooms, corridors, and all public areas
Inspecting guest rooms and public spaces to ensure they meet the hotel’s cleanliness and quality standards
Overseeing the organization of laundry and dry-cleaning processes for both guest items and colleague uniforms
Coordinating maintenance requests and ensuring proper upkeep of Housekeeping equipment
Supporting the personalized service provided to frequent travelers and World of Hyatt members
Handling guest complaints and taking ownership of follow‑up and preventive actions
Ensuring a courteous, professional, and efficient service that contributes to memorable guest experiences
Qualifications:
Qualifications
Strong communication skills in English
Experience in a housekeeping role
Proven leadership skills
Ability to multitask and motivate a team
Availability for day and evening shift s , including weekends
Possession of a European passport or valid Dutch work permit
Preferred Qualifications
- Experience with OPERA or similar hotel systems
Interested?
We look forward to receiving your application.
Primary Location: NL-NH-Amsterdam
Organization: Hyatt Place Amsterdam Airport
Job Level: Full-time
Job: Housekeeping/Laundry
Req ID: AMS001765
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.