Job Information
Boehringer Ingelheim Commercial Quality Manager QA MIDI in Amsterdam, Netherlands
WHO ARE WE?
ROPU MIDI is a Regional Operating Unit that covers all local Human Pharma and Animal Health Operating Units across Belgium, Denmark, Norway, Finland, Greece, Portugal, Sweden, and The Netherlands. MIDI has a multicultural and diverse work environment. More than 1.800 employees are striving to work together to improve lives for patients and animals in our region.
THE OPPORTUNITY
As Commercial Quality Manager (MIDI), you contribute to ensuring patient safety and product quality across the region. You support the establishment, maintenance, and continuous improvement of the Quality Management System, ensuring compliance with regulatory requirements (e.g. GMP, GDP) and Boehringer Ingelheim standards.
Partnering closely with MIDI countries and cross‑functional stakeholders, you, enable the roll‑out and maintenance of corporate quality systems, support authority inspections readiness, and contribute to resolution of technical product complaint and quality issues and market actions.
This position is based in Amsterdam and reports directly to the Head of Commercial Quality MIDI.
This is an exciting opportunity for an experienced quality professional to make a meaningful impact, contributing to patient safety and quality excellence while working in a collaborative, cross‑functional environment.
YOUR KEY RESPONSIBILITIES
Oversee Quality Management Systems in the MIDI region, fulfilling the role of LMSO or Deputy LMSO, including Quality Risk Management, Change Controls, Deviations, Investigations, CAPAs, Technical Product Complaints, Change Control and Quality Risk Management and APPQRs
Act as the primary escalation point for commercial quality issues related to products, outsourced services, and personnel, ensuring timely resolution in collaboration with relevant stakeholders.
Manage and coordinate Quality Assurance systems including hands‑on management at MIDI level and support to B‑OPUs to ensure consistent application and quality standards.
Own and oversee Technical Product Complaints (TPCs), Quality Issues, and Market Actions (QI&MA) systems in MIDI, ensuring regulatory compliance, effective case management, trending, and timely follow‑up of critical activities at B‑OPU level.
Provide functional support and guidance to B‑OPU Commercial Quality Managers, ensuring proper implementation of local QMS activities, including deviations, changes, CAPAs, and market actions, with strong stakeholder alignment.
Lead or contribute to commercial quality projects at local, regional, and global level, ensuring timely delivery in line with project plans and effective cross‑functional collaboration.
Act as GOTrack Key User for MIDI, covering modules such as Deviations, Complaints, Investigations & CAPAs, Change Control, Quality Risk Management, Audits, and Supplier Qualification, including user support and training.
Leverage GOTrack data and other quality sources to drive quality oversight, prepare KPIs and trend analyses, and support Quality Management Reviews at country and MIDI level to continuously improve compliance and performance.
WHAT YOU SHOULD BRING TO THE TEAM
Master degree in relevant field (Pharmaceutical science, life science, engineering).
Expertise in Quality Management (Commercial Quality experience within the pharmaceutical industry is preferred).
Excellent knowledge of international regulations and guidelines on GDP.
Ability to get knowledge of GxP guidelines and regulations where needed.
Experience in GOTrack/Trackwise & SAP is preferred.
Knowledge and/or interest in digitalization and Artificial Intelligence (AI).
Problem solving and analytical thinking skills.
Good interpersonal skills and able to make decisions.
Good communication skills and organizational skills.
Demonstrated ability to coach, develop, and guide others, fostering capability building and knowledge sharing within a matrix organization.
Excellent command of the English language.
WHAT WILL YOU GET IN RETURN?
Next to working in a Global Top Employer (https://www.top-employers.com/top-employers-global-2025/) certified company that offers you the opportunity to develop and challenge yourself while learning from a fast-paced environment of our European MIDI region:
Be part of a wellbeing-oriented organization (Premium access to Headspace , OpenUP and ongoing support and initiatives related to ways of working to help our employees to stay healthy and constantly improve the physical, emotional, mental, and spiritual well-being)
Customized Development plan based on your role and aspirations, with several learning platforms such as LinkedIn Learning Premium (languages + training programs) and our Virtual Campus Lifelong learning at our Virtual Campus | Boehringer Ingelheim (boehringer-ingelheim.com) (https://www.boehringer-ingelheim.com/about-us/corporate-profile/lifelong-learning-our-virtual-campus)
A competitive salary range based on seniority and skills (plus annual bonus, 8% holiday pay and a company pension scheme)
Green mobility package where you get compensated even for cycling to the office – which is an inspiring, sustainable (platinum-certified) building (https://edge.tech/developments/edge-amsterdam-west)
Hybrid workplace model – flexibility to work from home within the respective country and the office and 31 vacation days to re-energize
Option to temporarily work from abroad for a limited period (up to 30 working days) - if applicable.
A very international team that enjoys fun activities and celebrations (e.g., Team events, Christmas Party) and values a respectful working atmosphere!
What’s next?
Please submit your application before 5th May 2026. We will have a look at your CV and cover letter. If we see a match, we will invite you for a video call interview to get to know each other. We will keep you posted during the process!
Screening:
In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.