Job Information
MEDICAREMD.COM Technical Product Manager - Dentrix in AMERICAN FORK, Utah
At Henry Schein One, we're building the future of connected healthcare - and we're looking for a Technical Product Manager who thrives at the intersection of product, engineering, and AI-enabled platform innovation.
This role is not about writing tickets. It's about owning outcomes, shaping technical strategy, and delivering intelligent, scalable systems that meaningfully improve how customers experience our platform. Technical issues directly impact product adoption and erode the trust our customers place in us. In this role, you will define and drive initiatives that improve performance, reliability, and security posture across our Practice Management System Dentrix.
Why This Role Matters
Improve real dental care outcomes through a more stable and performant platform
Join a culture built on ownership, speed, and customer obsession
Partner with highly skilled teams across product, engineering, and design
What You'll Do:
Technical Strategy and Vision
Define and maintain a Technical Health strategy for Dentrix, aligned to long-term platform stability and modern security standards
Establish clear principles and guardrails for managing technical risk and system reliability
Roadmap Ownership
Own the technical health roadmap, prioritizing initiatives that improve performance, reduce disruption, and enhance customer trust
Balance short-term reliability needs with long-term platform scalability
Platform Reliability and Optimization
Drive improvements in performance, uptime, and system resilience across core platform capabilities
Identify, prioritize, and mitigate technical risks and systemic debt
Cross-Functional Leadership
Partner closely with engineering teams to leverage existing capabilities and develop new tools that address performance and reliability challenges
Align stakeholders across engineering, product, and business functions around a shared technical vision
Continuous Improvement
Define and track success metrics tied to technical debt reduction, system performance, and security posture
Use data to measure impact and guide prioritization decisions
Product Execution
Translate complex technical systems into clear, actionable product direction
Own the product lifecycle end-to-end - from discovery through delivery and continuous optimization
Drive measurable outcomes across reliability, speed, and customer experience
What Success Looks Like:
Engineering teams are unblocked and executing with clarity and confidence
System performance, reliability, and security posture measurably improve over time
Technical decisions are clearly tied to business and customer impact
AI-enabled capabilities improve internal productivity and platform intelligence
What You Bring:
Bachelor's Degree in a related field preferred
4+ years of Technical Product Management experience in on-premise or SaaS environments
Understanding of system architecture, APIs, and platform engineering concepts
Experience defining and executing technical health or reliability roadmaps
Proven ability to work cross-functionally and align stakeholders on complex technical initiatives
Excellent analytical skills with a focus on process, measurement, and outcomes
Ability to translate technical complexity into clear executive-level insights
Excellent communication and influence skills across engineering and leadership teams
Bias toward ownership,... For full info follow application link.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.