Job Information
MEDICAREMD.COM Software Implementation Project Manager I in AMERICAN FORK, Utah
This position is Remote
Job Summary
This position is responsible for planning, executing, and overseeing the project management activities related to the implementation of Henry Schein practice management Enterprise software and services to customers including small to mid-size multi-site locations in both the private and public sectors.
What you will do
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Design, implement, test, and document functionality based on customer business requirements and workflows
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Plan, lead, organize and control projects from beginning to end
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Serve as a primary point of contact for both internal and external customers during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated customer issues. Set appropriate customer expectations
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Ensure timely and effective customer service expectations are always met and/or exceeded times
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Manage multiple/simultaneous implementation projects
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Resolve advanced customer escalations
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Track all correspondence and completed tasks to provide accurate record of account/project history
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Professionally establish strong working relationships with other people and teams
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Proven professional experience with both client/server and cloud based (SaaS) applications and services
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Proven professional experience with regulatory compliance and requirements including HIPAA
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Proven professional experience with project management, including scheduling of tasks and management of small to mid-size projects including multi-site locations including multi-site locations
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Recognize and provide input into process improvement
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May participate in special projects or other duties as assigned
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Responsible for working towards and assisting in the achievement of individual, team, department, and company goals
Travel/Physical Demands
- Travel typically less than 10%. Office environment. No special physical demands required.
Qualifications
Must have:
Typically, 2 to 4 years of related professional experience.
Typically a Bachelor's Degree or global equivalent in related discipline.
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Basic understanding of industry practices
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General proficiency with tools, systems, and procedures
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Basic planning/organizational skills and techniques
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Good decision making, analysis and problem solving skills
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Good verbal and written communication skills
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Basic presentation and public speaking skills
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Basic interpersonal skills
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Developing professional credibility
Nice to have:
- Clinical experience in Dental preferred.
The posted range for this position is $61,000-$78,000which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a target bonus not reflected in the posted range.
What you get as a Henry Schein One Employee
A great place to work with fantastic people.
A career in the healthcare technology industry, with the ability to grow and realize your full potential.
Competitive compensation.
Excellent benefits package!Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid ParentalLeave, Short Term Disability, Income Protection, Work Life... For full info follow application link.
Henry Schein, Inc. is an Equal Employment Opportun ity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or an other legally protected status.