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MEDICAREMD.COM Manager, Revenue Operations - Go To Market in AMERICAN FORK, Utah

This position is Remote with in the United States

 

Job Summary

The Manager, Revenue Operations,ownsthe design, execution, and optimization ofend-to-endgo-to- market(GTM) processes.Additionally, this position actsas the business process authority across Sales, Marketing, Customer Success, and Finance. Lead revenue tooling, forecasting, analytics, and sales support operations, with a focus on scalability, predictability, and efficiency.The Manager, Revenue Operations, also manages members of theRevenueOperationsteam anddrivescross functionalexecution.

 

What you will do

Go-To-Market (GTM) Process and Operating Cadence

  • Ownend-to-endGTM process design from lead through close and expansion

  • Define rules of engagement, lead routing, SLAs, andcross functionalhandoffs

  • Support pipeline reviews, forecasting calls, QBRs, territory planning, and annual GTM planning

  • Partner with BI/CRM teams (Salesforce, Domo) to translate business requirements into system workflows and reporting

Revenue Intelligence and Deal Health

  • Define leading indicators anddeal withhealth signals by stage, segment, and rep

  • Establish stage exit criteria, conversion benchmarks, and pipeline quality standards

  • Partner with Sales leadership on playbooks and interventions for deal risk and opportunity

  • Analyze win/loss, deal velocity, and pipeline trends; deliver actionable insights to leadership

Sales Support and Case Management

  • Own sales support operations and case management model

  • Redesign support workflows to improve resolution time, scalability, and rep experience

  • Define escalation paths, SLAs, and performance metrics

  • Partnercross functionallytoeliminaterecurring issues at the source

Sales Tools Ownership

  • Own administration and adoption of:

  • Sales engagement tools (Groove,Salesloft, or equivalent)

  • Revenue forecasting platform (Clari or equivalent)

  • Dialer platforms

  • Configure workflows, governance, reporting, and performance analysis

  • Evaluate, recommend, and onboard new GTM tools

  • Ensure cleanintegrationand data integrity with Salesforce and BI systems

Forecasting, Analytics and Reporting

  • Own revenue forecasting process and accuracy

  • Define and prioritize GTM dashboards and reporting

  • Monitor pipeline coverage, conversion rates, cycle time, rep productivity, and support performance

  • Act on financial information thatcontributesto business profitability

  • Build capacity and scenario models for headcount and growth planning

People Leadership and Enablement

  • Manage and developRevenue Operationsteam members

  • Partner with Sales Enablement on training, documentation, and playbooks

  • Act as a trusted advisor to Sales and CS leadership

  • Identify patterns, streamline revenue workflows and lead teams to map and optimize end-to-end revenue workflows to improve system efficiency and scalability

  • Lead virtual team(s)to achieve company goals increativeand effective ways

  • Own preparation of recurring leadership and sales communications (QBRs, pipeline reviews, exec updates)

  • Attract,retain, motivate,developandmentorteam members for high performance

  • Communicate effectively withseniormanagement

  • Manage effectively outsourced relationships

  • Influence,build relationships, understand organizationalcomplexitiesand manage conflict

Travel/Physical Demands

  • Travel typically less than 10%. Office environment. No special physical demands required.

Qualifications

 

Must have:

*... For full info follow application link.

 

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the bas is of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other leg lly protected status.

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