Job Information
MEDICAREMD.COM Manager, Revenue Operations - Go To Market in AMERICAN FORK, Utah
This position is Remote with in the United States
Job Summary
The Manager, Revenue Operations,ownsthe design, execution, and optimization ofend-to-endgo-to- market(GTM) processes.Additionally, this position actsas the business process authority across Sales, Marketing, Customer Success, and Finance. Lead revenue tooling, forecasting, analytics, and sales support operations, with a focus on scalability, predictability, and efficiency.The Manager, Revenue Operations, also manages members of theRevenueOperationsteam anddrivescross functionalexecution.
What you will do
Go-To-Market (GTM) Process and Operating Cadence
Ownend-to-endGTM process design from lead through close and expansion
Define rules of engagement, lead routing, SLAs, andcross functionalhandoffs
Support pipeline reviews, forecasting calls, QBRs, territory planning, and annual GTM planning
Partner with BI/CRM teams (Salesforce, Domo) to translate business requirements into system workflows and reporting
Revenue Intelligence and Deal Health
Define leading indicators anddeal withhealth signals by stage, segment, and rep
Establish stage exit criteria, conversion benchmarks, and pipeline quality standards
Partner with Sales leadership on playbooks and interventions for deal risk and opportunity
Analyze win/loss, deal velocity, and pipeline trends; deliver actionable insights to leadership
Sales Support and Case Management
Own sales support operations and case management model
Redesign support workflows to improve resolution time, scalability, and rep experience
Define escalation paths, SLAs, and performance metrics
Partnercross functionallytoeliminaterecurring issues at the source
Sales Tools Ownership
Own administration and adoption of:
Sales engagement tools (Groove,Salesloft, or equivalent)
Revenue forecasting platform (Clari or equivalent)
Dialer platforms
Configure workflows, governance, reporting, and performance analysis
Evaluate, recommend, and onboard new GTM tools
Ensure cleanintegrationand data integrity with Salesforce and BI systems
Forecasting, Analytics and Reporting
Own revenue forecasting process and accuracy
Define and prioritize GTM dashboards and reporting
Monitor pipeline coverage, conversion rates, cycle time, rep productivity, and support performance
Act on financial information thatcontributesto business profitability
Build capacity and scenario models for headcount and growth planning
People Leadership and Enablement
Manage and developRevenue Operationsteam members
Partner with Sales Enablement on training, documentation, and playbooks
Act as a trusted advisor to Sales and CS leadership
Identify patterns, streamline revenue workflows and lead teams to map and optimize end-to-end revenue workflows to improve system efficiency and scalability
Lead virtual team(s)to achieve company goals increativeand effective ways
Own preparation of recurring leadership and sales communications (QBRs, pipeline reviews, exec updates)
Attract,retain, motivate,developandmentorteam members for high performance
Communicate effectively withseniormanagement
Manage effectively outsourced relationships
Influence,build relationships, understand organizationalcomplexitiesand manage conflict
Travel/Physical Demands
- Travel typically less than 10%. Office environment. No special physical demands required.
Qualifications
Must have:
*... For full info follow application link.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the bas is of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other leg lly protected status.