Job Information
Barracuda Sales Renewals Representative in Alpharetta, Georgia
466910BR
Auto req ID:
466910BR
Company:
Barracuda
Job Code:
Representative Sales
Job Description:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Our employer partner is looking for a US sales renewals team rep, to join their team based in Alpharetta, GA and Campbell, CA responsible for driving renewal rates across North America. On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates, and drive innovative ways to cross-sell and up-sell our products. This position reports into a Renewals Sales Manager.
What you’ll be working on
Responsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rate
Conduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 – 120 days in advance
Create and provide proposals, negotiate, and supply any related documentation and/or information at least 60 days in advance to facilitate the renewal
Use Salesforce CRM System to document all customer activity, manage pipeline and forecast
Identify upsell opportunities within customer accounts and partner with a sales representative to close
Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction
Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals
Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills.
What you bring to the role
Highly organized, able to prioritize and have good time management skills
Excellent customer service and communication skills.
Strong Business Acumen and a clear track record of driving execution, delivering operational Excellence within a renewal’s environment.
A passion for collaboration and a basic understanding of the Internet security technology
Team oriented with ability to succeed.
Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.
Able to track information accurately and have a strong attention to detail
A self-starter, high energy and results oriented
What you’ll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.
Equity, in the form of non-qualified options
High-quality health benefits
Retirement Plan with employer match
Career-growth opportunities
Flexible Time Off and Paid Time Off benefits
Volunteer opportunities
#LI-Hybrid
Position Title:
Sales Renewals Representative
Job Category:
Sales
Minimum Education Required:
High School/GED
City*:
Alpharetta
State*:
Georgia
Salary Range:
Not Disclosed