Job Information
RELX INC Project Manager II in Alpharetta, Georgia
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Team
The Project/Program Management team is responsible for driving critical initiatives that support enterprise operational excellence and technology transformation. This role will specifically support the AI/Knowledge function within the Five9 telephony migration project and Salesforce. The team collaborates closely with cross‑functional partners, business stakeholders, and technology groups to ensure successful delivery of high‑impact projects aligned with organizational goals.
About the Role
The Project Manager II will plan, monitor, and manage internal projects from initiation through completion. This role oversees project planning, staffing, resources, scheduling, progress tracking, and issue resolution, ensuring all deliverables meet standards for quality, reliability, cost, and timelines. Operating as a developing professional, the individual will work with guidance from senior team members while applying foundational project management knowledge to solve routine problems, analyze solutions, and support continuous improvement. The role will play a key part in delivering the AI/knowledge support workstream for Five9 and ensuring alignment with broader telephony migration objectives.
Responsibilities
Develop detailed program and project plans including goals, scope, schedules, and resource requirements.
Align project objectives with team and company strategic priorities.
Establish project tasks, milestones, and delivery schedules.
Assign responsibilities and coordinate activities across project team members.
Track program progress and measure outcomes against organizational goals.
Prepare and deliver clear progress reports and stakeholder updates.
Build and maintain productive relationships with internal stakeholders.
Identify and mitigate risks impacting program delivery.
Troubleshoot and resolve issues as they arise throughout project execution.
Recommend schedule adjustments, resource needs, or cost changes as appropriate.
Identify opportunities to improve team processes, practices, and workflows.
Requirements
Proven experience as a Program Manager, Project Manager, or similar role with a track record of successful delivery.
Experience with Knowledge Centered Support (KCS) preferred, including acting as a Publisher and/or Coach.
Strong project management skills with the ability to manage competing priorities, timelines, and resources.
Working knowledge of project planning tools such as Microsoft Project.
Excellent organizational, analytical, and problem‑solving skills.
Exceptional written and verbal communication abilities.
Ability to collaborate with diverse teams and multiple stakeholder groups.
High attention to detail with the ability to manage multiple tasks simultaneously.
U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.