Job Information
ALGOMA TRUE VALUE Algoma True Value Sale Associate in ALGOMA, Wisconsin
JOB REQUIREMENTS: We are seeking a Retail Sales Representative to serve as our primary point of contact, deliver exceptional customer service, and contribute to meeting our sales quotas. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will contribute to your success in this role. Ultimately, you will ensure that customers leave our store satisfied, and you will contribute to the store\'s profitability. Responsibilities Greet and direct customers Provide accurate information (e.g., product features, pricing, and after-sales services) Answer customers\' questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Requirements Proven work experience as a Retail Sales Representative, Sales Associate, or similar role Understanding of the retail sales process Familiarity with consumer behavior principles Knowledge of inventory stocking procedures with forklift experience Basic math skills Excellent communication skills Ability to perform in fast-paced environments Flexibility to work various shifts Receive payment by cash, check, credit cards, vouchers, or automatic debits. Answer customers\' questions, and provide information on procedures or policies. Help customers find the location of products. Issue receipts, refunds, credits, or change due to customers. Greet customers entering establishments. Assist customers by providing information and resolving their complaints. Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans. Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. Answer incoming phone calls. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers\' items. Stock shelves, sort and reshelve returned items, and mark prices on items and shelves. Offer customers carry-out service at the completion of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately. Sort, count, and wrap currency and coins. Weigh items sold by weight to determine prices. Post charges against guests\' or patients\' accounts. Process merchandise returns and exchanges. Cash checks for customers. Sell tickets and other items to customers. Compile and maintain non-monetary reports and records. ***** APPLICATION INSTRUCTIONS: Apply In Person: 521 4th St Algoma WI 54201 Apply Online: www.doorcountycoop.com/employment