Job Information
WK International Ecommerce Website Operations Manager in Albany Warehouse, New York
Ecommerce Website Operations Manager
Full Time • Whistling Kettle-Albany Warehouse
Benefits:
401(k)
401(k) matching
Employee discounts
Health insurance
Paid time off
The Whistling Kettle, the capital regions #1 tea supplier has a growing ecommerce and product sales division with future growth aimed to expand our market share and brand recognition. Located near the Albany warehouse district, we are seeking a dynamic professional that can handle the assorted duties that keep our tea operations "brewing"!
Job Summary
As a manager of our e-commerce team, you will supervise website operations, tea production, shipping & receiving, marketing and customer support team
Identify product sales trends and opportunities, seek out new lines of revenue (both B2C & B2B)
Manage shipping, receiving, supplies and inventory replenishment
Work with creative team to implement marketing campaigns
Create content for SEO and collaborate with our marketing agencies
Supervise and train our staff following established guidelines and procedures
Approve timesheets, manage schedules and conduct corrective actions, reviews, etc.
Physical premises cleanliness, organization and maintenance
Requirements
Must have thorough background with Shopify or other e-commerce system
Must be comfortable troubleshooting both software issues & physical equipment
Familiarity with inventory systems and related software preferred
Must be organized, clean and demonstrate the ability to prioritize tasks and projects
Applicants with prior team management experience preferred
Benefits and Perks
Health Insurance
401k w/ company matching
Paid time off
Employee discount
Compensation: $58,000.00 - $62,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Good food. Good Tea. Good times. The Whistling Kettle started in 2004 and has fast become one of the top dining destinations in the Capital Region with 3 locations.Consistently ranked #1 tea shop, and multiple awards for our restaurants. We are always looking for motivated individuals who are eager to learn and enjoy a team based environment that aims for happy customers.