OneMain Financial Jobs

Employment Type:

Full time

Shift:

Day Shift

Description:

Purpose

Remote, But Located in New York State Preferred

Must Be Willing to Travel - 6 Facilities with New York State

Accountable for the performance, regulatory readiness & results of large, strategic/diverse disciplines cross-functional teams or departments over a large functional domain or multiple domains such a a region, service area or multiple RHMs. Enables regional level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Provides decision support, operations & / or optimization leadership focus. Has responsibility for making decisions & managing risk that impact day-to-day reginal, service area, or health ministry functional operations, with potential for a short- to mid-term impact on the enterprise as a whole. Oversees a direct staff that includes managers with direct reports

Note: “patients” refers to patients, clients, residents, participants, customers, members

Essential Functions

Our Trinity Health Culture : Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership:

Providing advice, guidance, & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

Enable Collaboration across & within System Services area, RHM, & Regions to ensure consistency & integration of strategy & operations

Actively guides, trains, mentors & monitors colleagues while contributing to the development & execution of RHM, Regional, Service Area, & System Office based strategic plans.

Direction & Growth:

Providing advice, guidance, & leadership to System Office, Service Area, & RHM.

Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice

Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability:

Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

Responsible for supporting regional efforts to comply with functional area priorities

Accountable for the selection, evaluation, & overall success of the functional leadership teams

Organization-wide focal point for establishing functional strategies & governance over financials & staffing

Accountable for communication between System Services functional area, Service Area, Regional, & RHM leaders

Operational Delivery:

Responsible for measuring & reporting KPIs/metrics & value delivery

Providing advice, guidance, & leadership for the colleague life cycle

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe practices

Functional Role (not inclusive of titles or advancement career progression)

Director, Patient Access

Directs and provides oversight for the operations of the Patient Access Department

Responsible & accountable for patient throughput & cashiering to ensure all patients are processed timely, accurately.

Director, Pre-Service

Directs and provides oversight for the operations of Pre-Service Department.

Responsible & accountable for all pre-service activities including, but not limited to scheduling, pre-registration & all time-of-service points of registration & duties such as registration & financial clearance.

.

Director, Patient Access, Regional & Director, Pre-Service, Regional

Provides strategic leadership & responsibility for promoting the financial viability of the multi-Health Ministry (HM) Region by effectively managing all aspects of Patient Access or Pre-Service functions for an assigned region.

Directs & oversees the responsibility for securing reimbursement for all elective & emergent admitted services. Directs all Patient Access or Pre-Service functions which includes scheduling, NoVA (Notification, Verification and Authorization) & ensuring financial clearance of planned, emergent & transfer center admissions.

Oversight responsibility for all decentralized areas, such as ancillary services and Critical access hospitals, & makes certain all processes meet internal & regulatory requirements regardless of reporting structure.

Directs, coordinates & synchronizes the work efforts of geographically dispersed Pre-Service Access or Patient Access work teams to ensure adherence to the established Standards of Excellence

Responsible for establishing relationships & leading collaborative efforts with physicians, physician office personnel, clinical service line leaders; may provide education to the professional partners relative to rules & regulations that govern Pre-Service Access or Patient Access functions & ultimately drive reimbursement outcomes

Oversees & ensures local leadership & teams have appropriate internal controls over accounts receivable records, clinical record integrity, cash collections, patient valuables, etc.

Responsible for serving as primary liaison for any new Pre-Service or Patient Access related systems, enhancements or other related initiatives that affect the region's patient access operations, which includes ensuring at least annual review of departmental policies & processes in accordance with JCAHO & other regulatory considerations.

Minimum Qualifications

Bachelor’s degree in finance or related area or equivalent combination of education & experience in patient registration, financial assistance programs, 3rd party eligibility requirements, point of service collections & appointment scheduling.

Seven (7) to Ten (10) years of experience in Patient Access Management

5 years progressive leadership experience in leading a 24x7 team.

Ability to obtain national certification in HFMA CHFP or CRCR and / or NAHAM CHAM within 1 year of hire.

Additional Qualifications (nice to have)

Master’s degree preferred.

Leadership experience in a multi-facility, integrated health care delivery system with direct responsibility for all aspects of financial clearance.

Patient Accounting leadership experience is strongly preferred with an exceptional knowledge of denial management.

Strong background in working with varying levels of leadership across the organization, including C-Suite.

Physical & Mental Requirements & Working Conditions

Direct Healthcare Services / Indirect Healthcare / Support Services:

Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional

Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional

Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional

Exposure to interruptions, shifting priorities & stressful situations. Frequent

Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous

Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous

Perform manual dexterity activities & / or grasping / handling. Frequent

Ability to climb, kneel, crouch & / or operate foot controls. Occasional

Use a computer / other technology. Continuous

Sit with the ability to vary / adjust physical position or activity. Continuous

Maintain a safe working environment & use available personal protective equipment (PPE). Frequent

Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous

Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional

Lift a maximum of 30 pounds unassisted. Occasional

Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent

Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional

Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

Indirect Healthcare / Support Services :

Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional

Lift a maximum of 30 pounds unassisted. Occasional

Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional

Encounter a clinical / patient facing / hands on interactive work environment. Frequent

Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

Work outdoors with variable external environmental conditions. Occasional

KEY: Average Workday Activity: Occasional (1% - 33%), Frequent (34% - 66%), Continuous (67% - 100%)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran