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NY HELP No

Agency Criminal Justice Services, Division of

Title Public Safety Program Specialist 1 (Missing Persons)

Occupational Category Other Professional Careers

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210

Duties Description The Public Safety Program Specialist 1 (Missing Persons) will act as an Investigative Specialist in the Missing Persons Clearinghouse (MPC) in the Office of Public Safety. Services provided by the MPC include investigative support to federal, state, and local law enforcement agencies; coordination of efforts with parents, left-behind family members, attorneys, courts, and private agencies in the search for and recovery of missing and unidentified persons. Specific duties for this position include but are not limited to:• Answer incoming requests for assistance by phone and email; gather and evaluate information regarding missing persons and; determine the urgency of each case and take appropriate action.• Publicize cases of missing children, college students, and vulnerable adults via the DCJS public website, National Center for Missing & Exploited Children (NCMEC) website, NY Alert, and other poster services.• Assist with the coordination of the Missing Child, Missing College Student, and Vulnerable Adult Alert Programs.• Conduct database, Internet, and social media searches on cases of missing person cases; analyze results and take appropriate action. • Intake, analyze, and properly disseminate lead information on missing persons.• Assist federal, state, and local agencies in the investigation of cases involving missing and exploited children, missing college students, and missing vulnerable adults.• Assist in organizing and executing Missing Child Rescue Operations.• Develop and deliver law enforcement training and public outreach, including Internet safety presentations.

Minimum Qualifications Non-Competitive: Six (6) years of qualifying experience in an investigative support position supporting missing persons investigations. An associate degree or 60 credit hours may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience.Qualifying experience includes taking written statements from law enforcement and left-behind family members; collecting and archiving physical and documentary evidence; and preparing detailed written reports of investigative findings. Investigative support of missing person investigations experience can include any level of experience or number of instances of involvement with a missing person report or investigation. Prior law enforcement experience. Strong verbal communication skills.

Additional Comments The position requires the investigative specialist to be in on-call status on a rotating basis with other investigative specialists for the operation of a 24/7 hotline. Compensation while in standby status for on-call is 25% of base salary. This position may require approximately 20% statewide travel. Some positions may require travel to locations not serviced by public transportation.Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.Please be advised that the Division of Criminal Justice Services does not currently offer sponsorship for employment visas.REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, Inclusion, and Accessibility Unit at DEIA@dcjs.ny.gov or (518) 457-8895.

Some positions may require additional credentials or a background check to verify your identity.

Name Pauline Hooten

Telephone 518-457-4615

Fax 518-457-4000

Email Address DCJSJobs@dcjs.ny.gov

Address

Street 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210

Notes on Applying Please send a cover letter and resume to the email/address above. Please reference posting # 214504 on your cover letter. DCJS was named to the Times Union’s list of 2017 through 2025 Top Workplaces as voted on by our employees.