Job Information
Computershare, Inc. Issuer Services Program Manager in ALBANY, New York
JOB DESCRIPTION Location- New York City We're committed to your flexibility and wellbeing. As part of our global team, you'll be working with colleagues across different time zones and so your working pattern will be a collaboration between you and your manager. Find out more about our culture of flexible working. We give you a world of potential Computershare is a global financial administration company, employing over 12,000 people around the world. We provide services in over 20 countries to more than 16,000 clients and 75 million customers. Computershare is built on our share registry business and has expanded into employee equity plans, stakeholder communications, corporate governance, fund services, class action administration, deposit protection and most recently mortgage servicing. Issuer Services operates across three lines of business. Registry & Corporate Actions delivers services ranging from transfer agency and share registry to complex, cross-border global capital markets transactions. Entity Solutions focuses on entity compliance and governance, while Investor Engagement supports issuers through investor intelligence, investor relations, and proxy solicitation. A role you will love The Capital Markets Program Manager is responsible for driving end-to-end delivery of cross-functional programs within Issuer Services. The role establishes program governance, coordinates workstreams, and ensures initiatives are aligned to business priorities and measurable outcomes. The Program Manager enables informed, data-driven decision making by senior leaders through disciplined reporting, risk management, and delivery cadence. Success requires strong program management fundamentals, stakeholder leadership, and the ability to operate effectively in ambiguous environments. Establish and maintain program plans, milestones, dependencies, and governance structures Coordinate functions including technology, operations, legal, risk and change as well as the business to achieve program objectives for the business Identify, track, and escalate program risks, issues, and critical decisions and ensure ownership and accountability Own and run delivery meetings and provide comprehensive reporting on a regular basis Lead executive management reporting and Steering Committee meetings by providing meaningful data and decision papers Enable subject matter experts to focus on delivery through strong coordination and program discipline Define, measure, manage, and improve processes to achieve operational excellence and quality within the project Encourage and promote a continuous improvement and quality culture across the workstreams; ensure compliance with all CPU policies, requirements, and values What will you bring to the role? Essential Relevant education and program management qualifications Proven experience delivering complex programs Strong planning, governance, and reporting capability Familiarity with US financial services and securities markets Preferred Experience with registry operations Experience supporting regulatory or market-wide change initiatives Tertiary level qualifications Rewards designed for you Parental Leave. We offer paid parental leave, flexible working and a caring and inclusive culture. Health and Wellbeing. Ourhealth and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement. Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you. Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter. Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse fami