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Norstella Director, Competitive Intelligence Delivery Lead, Consulting & Analytics in Albany, New York

Director, Competitive Intelligence Delivery Lead, Consulting & Analytics

Company: Evaluate

Location: Remote, United States

Date Posted: Apr 8, 2026

Employment Type: Full Time

Job ID: R-1838

Description

About Norstella:

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making.

Together we help our clients:

• Accelerate the drug development cycle

• Bring the right drugs to market

• Identify barriers to patient access

• Turn data into insights faster

• Think strategically for specialty therapeutics

By combining the efforts of each organisation under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics.

About Evaluate:

Evaluate is a global company providing outstanding market intelligence services for the Pharmaceutical, Medical Device, Financial and Consulting sectors, through the Evaluate Pharma®, Evaluate MedTech®, Evaluate Omnium and Evaluate Vantage®online brands. Our international clients in Pharma and Biotech, MedTech, Banking and consultancy regard Evaluate Pharma®as the industry's gold standard for timely and accurate analysis of reported drug sales, consensus sales forecasts, R&D pipeline, markets and comprehensive company financials.

The Team:

The Consulting & Analytics team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally – including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors.

Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives.

Scope of Role:

In this role of Director & Competitive Intelligence Delivery Lead you will occupy a key leadership position in the Consulting & Analytics team. You will manage a wide range of aspects of development and delivery of the Consulting & Analytics business, with a particular focus on Competitive Intelligence offerings and capabilities.

You will focus on three key aspects:

  • Competitive Intelligence area delivery leadership: You will own and drive consulting offerings and capabilities in the area of Competitive Intelligence. These responsibilities will be diverse and involve extensive collaboration across the organisation. Key responsibilities include:

  • Taking oversight of the book of Competitive Intelligence business and driving client satisfaction

  • Strategy development including working closely with commercial, product, and other relevant teams across Norstella

  • Consulting offering development and refinement

  • Team capability development, training, and knowledge sharing

  • Sales enablement and production of relevant training material and supporting collateral

  • Support for marketing initiatives including preparing campaign materials

  • Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels

  • Team development/mentoring

  • Selling and business development: You will support the global commercial organisation to develop and pursue Consulting & Analytics leads and opportunities. Key responsibilities include:

  • Supporting sales colleagues as a “specialist/subject matter expert” to facilitate client discussions and relationship development

  • Qualification and feasibility assessment

  • Proposal development leveraging the full capabilities of Norstella

  • Developing effort and price estimates

  • Driving repeat business and project renewal

  • Client project execution: You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:

  • Playing a key role as a leader and authority in the area of Competitive Intelligence

  • Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes

  • Working with the broader Consulting & Analytics team and resource managers to staff projects

  • Providing guidance and advice to project teams

  • Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients

Requirements:

  • Deep knowledge and expertise of the pharma Competitive Intelligence landscape

  • Relevant experience in commercially-focused and client-facing roles (e.g. consulting, pharma), working closely with sales and consulting delivery organisations to drive business growth

  • Proven track record of high performance and client focus

  • Exceptional communication and relationship management skills

  • Highly collaborative and positive outlook

  • Extensive experience delivering strategic projects within the Pharma / Biotech industry in a client-facing role, incorporating qualitative and quantitative approaches

  • Great understanding of biopharma industry trends and dynamics

  • Bachelors degree in a scientific/life science or business-related field

Nice to Have:

  • Existing knowledge of Norstella data assets and platforms (e.g. Evaluate Pharma, PharmaProjects, Trial Trove, real-word data, epidemiology)

  • Advanced degree (PhD or MBA) in a relevant field

Benefits:

  • Medical and prescription drug benefits

  • Health savings accounts or flexible spending accounts

  • Dental plans and vision benefits

  • Basic life and AD&D Benefits

  • 401k retirement plan

  • Short- and Long-Term Disability

  • Paid parental leave

  • Paid time off

Please note- all candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa .

The Guiding Principles For Success At Norstella:

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

The expected base salary for this position ranges from $160,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] .

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

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