Job Information
DePaula Chevrolet, Inc Call Center Rep - Automotive Service Appointment Coordinator in Albany, New York
Are you looking for a new career or to jump start your career in the automotive industry? Do you have scheduling or call center experience that you'd like to apply to something with more earning potential? DePaula Chevrolet is looking for an ambitious, outgoing professional to schedule appointments for our service department. This is a full time position that involves scheduling appointments using the phone and email. Required hours are Monday-Thursday, 8am-5pm, with rotating Friday/Saturdays.
NO PHONE CALLS PLEASE
Responsibilities:
Handle all inbound phone appointments and inquiries
Make outbound calls to inform customers of vehicle service options
Work with internet leads to set a proper appointment
Follow-up with customers to improve customer experience
Requirements:
Excellent verbal and written communication skills
Must be comfortable speaking on the phone and have a good phone presence
Ability to learn new software
Excellent attendance and punctuality
Benefits:
Weekly pay plus Monthly Commission
Medical, Vision, and Dental Insurance
Life Insurance
Paid Holidays
Paid Vacation and Sick Time
Paid Training
401(k) with employer matching
Employee Discounts
Expected Annual Earnings:$40,000 - $70,000