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Al Tayer Showroom Manager VinFast in Al Barsha, United Arab Emirates

Showroom Manager VinFast

Al Barsha, Dubai - UAE, Dubai, United Arab Emirates

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Sales and Customer Services

Al Tayer Motors

Requisition # 250002DD

Job Purpose:

· To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom.

Roles and Responsibilities:

· Plan and execute sales activities to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit.

· Communicate sales plan and targets to the sales team to achieve targets successfully.

· Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.

· Maximise usage of demo’s and monitor demo to sale ratio

· Monitor PDI process and ensure highest level of customer satisfaction

· Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.

· Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.

· Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.

· Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.

· Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Key selection criteria:

· Bachelor’s Degree in a business related discipline

· Minimum 5 years of experience in sales, preferably in the automotive industry

· Dynamic and proactive personality

· Preferably bilingual (Arabic and English)

· Ability to lead, develop and motivate teams.

· Proficiency in Microsoft Office

· Strong understanding of showroom merchandising

· Proficient in Autoline is an advantage

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