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Position Summary:

This role is a hybrid position built on a strong base of transit planning, with added project management responsibilities to ensure METRO's priorities move from concept to implementation. The Planner - Project Manager supports route and service planning, capital planning, public engagement, and data-driven decision-making, while at time focusing on maintaining project work plans and schedules, coordinating consultant deliverables, and driving cross-department coordination to keep projects advancing.

Working closely with the Director of Planning and the Senior Planner, this role helps assemble decision-ready material sand implementation packages for major initiatives, including BRT development, Superstop readiness, Transit-Oriented Development (TOD) planning-to-implementation activities, bus stop standards, and related partner coordination. The position strengthens METRO's ability to deliver projects with clear accountability and organized documentation, while keeping planning decisions grounded in rider needs, equity considerations, and operational reality.

Reporting Relationships: Position Reports to: Director of Planning Direct Reports by Title: None Indirect Reports by Title: None Number of Reports: Direct - 0, Indirect - 0

Examples of Duties

Essential Job Functions:

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performance of their duties just as though they were actually written out in this position description.

Job Responsibilities:

• Route & Service Planning

Collaborate on service proposals with the Senior Planner and the Director of Planning to incorporate community feedback into short and long-term route and schedule recommendations.

Conduct periodic site visits to observe service operations, identify rider needs, and propose improvements.

Gather and interpret data from various sources (CAD/AVL, APC, farebox, community surveys) to inform planning decisions and measure the success of outreach initiatives.

• Public Engagement

Lead public engagement and manage a feedback tracking system.

Design and administer community and rider surveys to gather feedback on service quality, accessibility, and overall rider experiences.

Attend neighborhood association meetings, public open houses, and other local events to share transit information and gather stakeholder input.

Collaborate with the marketing or communications team to create educational materials, presentations, and social media content for service updates or new initiatives.

• Data Management

Manage Title VI activities by overseeing ongoing compliance, preparing or updating Title VI plans, coordinating the triennial report, and conducting major service change analyses.

Analyze demographic and ridership data to recommend adjustments that promote equity and mitigate potential service disparities.

Utilize Remix software to model route scenarios, assess potential equity impacts, and aid in Title VI compliance documentation.

Assist as needed in providing data for National Transit Database submissions, as well as any local, state, or federal grant requirements.

• Collaboration

Collaborate directly with the Senior Planner on equity analyses by providing qualitative data from