Job Information
Dubai Holding Duty Manager - Front Office - Jumeirah Saadiyat Island in Abu Dhabi, United Arab Emirates
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.
About Jumeirah Saadiyat Island:
Nestled within Abu Dhabi’s pristine coastline, Jumeirah Saadiyat Island is one of Jumeirah’s flagship eco-conscious properties and the first in the Middle East to earn the Ocean Champion Badge from The Oceanic Standard. The resort offers direct beachfront access, a range of ocean-inspired accommodation including private villas, seven dining venues, and a dedicated wellness centre and spa, with innovative treatments and therapies.
About the Job:
An exciting opportunity has arisen for a Duty Manager to join Jumeirah Saadiyat Island .
The main duties and responsibilities of this role include:
Support daily Front Office operations and ensure smooth guest arrivals and departures
Act as the main point of contact for guests, handling queries and resolving issues professionally
Coordinate closely with Housekeeping, Engineering, and other departments to ensure service excellence
Supervise Front Office team members during shifts and provide guidance when needed
Ensure compliance with hotel policies, procedures, and brand standards
Assist with reporting, shift handovers, and operational follow-up
About You:
The ideal candidate for this position will have the following experience and qualifications:
4-5 years of experience in a similar role in the luxury hospitality industry.
Bachelor’s Degree In Hospitality, Business, or any other relevant field
Software competencies – Microsoft Office programs (Intermediate | Advanced)
Leadership and team management skills
Additional language is desirable.
About the Benefits
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
Supportive and inclusive work environment
Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage, and hotel stays worldwide
Comprehensive healthcare and life insurance coverage
Paid annual leave entitlement
Performance-based incentives tailored to your role
Competitive tax-free salary paid in UAE Dirhams (AED)