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Position Summary The HCV Supervisor assists in supervising HCV staff, manages a small caseload of Housing Assistance Payment (HAP) contracts, and monitors the completion of initial contract approvals. The Abilene Housing Authority administers approximately 1,800 HCV vouchers.

Essential Functions

Assist the HCV Manager in establishing departmental priorities Serve as acting HCV Manager when needed Supervise staff to ensure compliance with policies, procedures, and regulations Ensure timesheets are completed accurately and on time Conduct community presentations and represent AHA at meetings Provide guidance and support to team members Help coordinate and conduct staff meetings Process applications and conduct eligibility interviews Monitor or perform rent calculations, income changes, and verification of information Schedule appointments and communicate with residents and property owners Negotiate rental payments with property owners

Prepare monthly reports on team activity and performance

Perform other duties as assigned

Minimum Qualifications

Bachelors degree or equivalent experience in a related field

At least two (2) years of experience in social work or related field involving public interaction

At least two (2) years of experience as a Housing Specialist or equivalent

HCV (Section 8) Housing Specialist certification within 1 year of hire

Proficiency in Microsoft Word and Excel

Strong basic business math skills

Ability to maintain confidentiality

Excellent customer service skills

Ability to work independently and meet goals

Demonstrated leadership ability

Preferred Qualifications

Experience working in an assisted housing program, especially HCV

Physical Requirements

Ability to work in an office environment

Ability to visit inspection sites

Ability to use a computer and keyboard

Ability to view a computer screen for extended periods

Equipment Used

Computer

Calculator

Copier

Fax machine

Telephone

Standard office equipment