Job Information
Parsons Corporation Product Support Engineer / Field Support Representative in Aberdeen, Maryland
In a world of possibilities, pursue one with endless opportunities. Imagine Next!
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.
Job Description:
Parsons is seeking amazingly talented Product Support Engineers / Field Support Representatives whose role will be essential to the delivery of high performance, secure, mission critical solutions. We seek PSE/FSRs that are versatile, display leadership qualities, and are enthusiastic about tackling new challenges as we continue to provide the military with cutting edge tools.
What You’ll Be Doing:
Serve as a member of the EWI Product Support Team (PST) to gain proficiency in EWPMT-V1 / gain familiarization with the EWPMT-V1 ‘Pillars of Training’; directly reporting to the EWI PST Team Lead
Integrate EWI Product Support into the software delivery pipeline
Assist in the creation, development, review, validation, verification, and updating of EWPMT training materials
Assist in the creation, development, review, validation, verification, and updating of change pages to the EWPMT MIL-STD Technical Manual
Coordinate MIL-STD Technical Manual change pages with the EWI / CECOM matrix Tech Writer
Assist in the creation, development, review, validation, verification, and updating of the EWPMT TRADOC Training Support Packages (TSP)
Liaison with the T2COM / TRADOC New Systems Integration Branch (NSIB)
Coordinate with the NSIB to execute TRADOC TSP changes within the TRADOC Development Capability (TDC) System
Stay current on TRADOC Development and Instruction standards
Support New Equipment Training (NET) / New Equipment Fielding (NEF) activities
Develop and update the EWPMT Community of Service page on Microsoft Teams
Monitor and manage Mission Command Support Center (MCSC) trouble tickets
Incorporate lessons learned from NET/F and MCSC to enable modernization
Support Software Qualification Testing / Software Acceptance Testing
Support Development, Security, and Operations (DevSecOps) activities
Support Continuous Integration / Continuous Development pipeline activities
Prepare and deliver military type briefings
Prepare and deliver military type reports
Prepare administrative or acquisition related documentation
Develop, review, validate, verify, and update Materiel Fielding Plans
Assist with Total Package Fielding processes to include warehouse operations
Collaborate and interact with other team members to identify and resolve issues
Complete other duties assigned by the PST Lead
What Required Skills You’ll Bring:
Bachelor’s degree
10 years of related experience. Experience can be a combination of applicable military experience in the following Military Occupational Specialties:
Electromagnetic Spectrum Manager
Electronic Warfare Officer / Technician
Field Artillery
Network Technician
Must be able to lift at least 75 pounds
Must be willing to travel 50-90% Temporary Duty (TDY)
Must have a U.S. Passport to travel TDY OCONUS
Must be a U.S. Citizen and hold a Secret security clearance.
What Desired Skills You’ll Bring:
Local APG commuting area; remote / telework negotiable if highly qualified
System integration experience with military networks, Electronic Warfare Systems or Battle Command Systems (i.e. AFATDS, JBC-P, DDS, EWPMT, TLS-MP (Kraken / Beast+, TEWS)
Certification in the TRADOC Common Faculty Development-Developer Course (CFD-DC)
Certification in the TRADOC Common Faculty Development-Instructor Course (CFD-IC)
Certification in the TRADOC Training Development Capability (TDC)
Expert communication skills both verbal / writing
Expert interpersonal / teamwork / coalition building skills
Ability to analyze data, conduct independent research, prepare reports, and create presentations
Digital organizational skills (Microsoft Office / Teams or product data management tools)
Self-starter; self-motivator
Hold or be able to obtain a Top Secret security clearance and SCI
Security Clearance Requirement:
An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.
Salary Range: $125,100.00 - $225,200.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.